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Open nowPosted 61 days ago

IT Support

Workable (global search)108,016 open roles

Where
Riyadh, Riyadh Province, Saudi Arabia
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Your applicationOpen nowIT SupportWorkable (global search) · Riyadh, Riyadh Province, Saudi Arabia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 61 days ago

Workable (global search) median: 7 days open

The posting

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.

Key Responsibilities

  • Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;
  • Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;
  • Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;
  • Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;
  • Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;
  • Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;
  • Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;
  • Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;
  • Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures.

Requirements

  • Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;
  • Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;
  • Practical knowledge of PC hardware, Windows OS and macOS, common office software; experience with OS reinstallation and endpoint troubleshooting;
  • Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;
  • Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;
  • Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;
  • Fluent in Arabic and English. Able to collaborate in a multicultural environment.

Please note: Please note that only candidates selected for further consideration will receive a response.

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