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Open nowPosted 202 days ago

IT Support Engineer

Workable (global search)108,016 open roles

Where
Pasig, Metro Manila, Philippines
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Your applicationOpen nowIT Support EngineerWorkable (global search) · Pasig, Metro Manila, Philippines
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 202 days ago

Workable (global search) median: 7 days open

The posting

Job Description:

  • Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices.
  • Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks.
  • Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness.
  • Perform physical inventory checking of IT assets including laptops, desktops, printers, and mobility devices to ensure proper documentation and condition monitoring.
  • Troubleshoot hardware, software, and network connectivity issues including internet access, Wi-Fi connectivity, and device performance evaluation.
  • Assist users in performing data backup procedures and verifying file storage in approved platforms such as Google Drive.
  • Install and configure network devices such as access points and ensure proper placement for optimal signal coverage.
  • Perform operating system migrations (e.g., Windows 10 to Windows 11) and support security software migrations such as endpoint protection solutions.
  • Conduct data cabinet grooming and ensure proper arrangement and management of network equipment and cabling.
  • Receive, document, and manage IT equipment deliveries ensuring proper asset tagging and inventory updates.

Requirements

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or any related course.
  • At least 1 to 3 years of experience in IT support, desktop support, or field technical support roles.
  • Strong knowledge of desktop and laptop hardware troubleshooting and preventive maintenance.
  • Experience in operating system installation, migration, and configuration (Windows 10 / Windows 11).
  • Familiarity with endpoint security software installation and management.
  • Basic knowledge of networking concepts including LAN, Wi-Fi connectivity, IP configuration, and access point setup.
  • Experience performing IT asset inventory, tagging, and documentation.
  • Ability to perform onsite and branch deployment activities including device setup and configuration.
  • Good communication and user-support skills for assisting employees with IT-related concerns.
  • Willing to travel to branch locations for deployment and maintenance activities.
  • Can work fully onsite at Ortigas
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