Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 89 days ago

IT Support Level 3

Workable (global search)107,990 open roles

Where
Argentina
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support Level 3Workable (global search) · Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 89 days ago

Workable (global search) median: 6 days open

The posting

We are seeking an experienced IT Support Level 3 professional to join a U.S.-based organization providing advanced technical support and infrastructure management services. This role is ideal for someone with strong troubleshooting expertise, cloud administration experience, and a passion for delivering outstanding customer service while supporting complex IT environments.

Duties / Tasks to Perform

  • Install, configure, and maintain Microsoft 365, Google Workspace, and Amazon AWS environments.
  • Install, configure, and maintain Windows Server and other server platforms.
  • Develop and maintain automation scripts using programming languages to streamline IT operations.
  • Analyze and compare IT solutions to recommend the best technologies for customer environments.
  • Optimize and scale hardware and software infrastructure.
  • Install, configure, and maintain email services, DNS, and related network services.
  • Deploy, configure, and manage antivirus, firewall, VPN, and security solutions, including platforms such as Cisco Meraki, Sophos, SentinelOne, and Todyl.
  • Install, configure, and maintain remote access and remote management solutions such as ConnectWise and Datto.
  • Administer backup and virtualization platforms, including Datto, MSP360, NinjaOne, and similar technologies.
  • Create and maintain technical documentation and knowledge base articles using documentation platforms.
  • Install, configure, and manage ticketing systems such as Autotask, Syncro, and ConnectWise.
  • Deliver exceptional customer service while resolving technical issues efficiently.
  • Continuously evaluate and improve existing systems, applications, and IT services.

Requirements

  • Proven experience providing Level 3 IT support in complex technical environments.
  • Advanced administration of Microsoft 365, Google Workspace, or Amazon AWS.
  • Strong experience troubleshooting Windows, Linux, macOS, Windows Server, and related operating systems.
  • Experience with remote software deployment and endpoint management.
  • Solid understanding of networking concepts, including TCP/IP, DNS, and local network administration.
  • Experience administering email filtering, IT security tools, firewalls, VPNs, backups, and virtualization platforms.
  • Strong knowledge of cloud infrastructure and server administration.
  • Experience using scripting or programming languages to automate administrative tasks.
  • Experience working with ticketing systems and technical documentation platforms.
  • Excellent customer service, communication, and problem-solving skills.
  • Relevant technical certifications are highly valued.

Schedule: Monday through Friday | 8:30 AM – 5:00 PM | Eastern Time (GMT -5:00) – US & Canada, Bogotá, Lima

Benefits

  • Fully remote work environment
  • Stable, long-term collaboration
  • Clear scope of responsibilities and structured workflows
  • Training and onboarding support
  • Opportunity to work with international teams
  • Exposure to modern tools and professional processes
  • Supportive and collaborative work culture
  • Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

🚀 Ready to grow your career with us?

Apply only if you are ready to commit, learn, and take ownership of your role.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.