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Open nowPosted 138 days ago

Italian Customer Advisor

Workable (global search)108,016 open roles

Where
Portugal
Work mode
Remote
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Your applicationOpen nowItalian Customer AdvisorWorkable (global search) · Portugal

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 138 days ago

Workable (global search) median: 7 days open

The posting

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

  • As an Italian Speaking Advisor you will have the responsibilities below:
  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers namely with regard to software functionality
  • Provide technical support and troubleshoot system configurations and network settings
  • Provide accurate and real-time responses to the viewer’s inquiries.

Requirements

To be selected as an Italian Speaking Advisor, you need to have the requirements below:

  • Have a high level of Italian (written and oral) and fluent in English (B2)
  • Are passionate about entertainment and media enterprise
  • Have excellent communication skills coupled with empathy, team spirit and customer-oriented
  • Have familiarity with digital streaming services and devices
  • Location: Already based in Portugal

Benefits

  • Strong compensation package (14 monthly payments per year plus bonus)
  • Monthly meal allowance paid in voucher card (net)
  • Private Health Insurance
  • Personal and career development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural Project
  • Flexible Schedule
  • Work in a diverse environment with people from over 75 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • Workplace: Work From Home (Mainland Portugal)
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