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Open nowPosted 432 days ago

Italian Speaking Email Support Specialist -Remote in Greece

Workable (global search)108,016 open roles

Where
Spain
Work mode
Remote
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Your applicationOpen nowItalian Speaking Email Support Specialist -Remote in GreeceWorkable (global search) · Spain
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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 432 days ago

Workable (global search) median: 7 days open

The posting

Patrique Mercier Recruitment FR is excited to offer a rewarding opportunity for an Italian Speaking Email Support Specialist. This role is perfect for individuals who thrive in a customer-centric environment and are skilled in providing assistance through email communication. As an Email Support Specialist, you will be responsible for addressing inquiries and resolving issues for Italian-speaking clients effectively and efficiently.

Responsibilities

  • Respond promptly to customer inquiries via email in Italian, providing clear and accurate information regarding products and services.
  • Assist customers with order-related questions, account issues, and general support needs.
  • Troubleshoot issues and provide appropriate solutions or escalate as necessary to ensure customer satisfaction.
  • Document all email interactions in the CRM system for effective tracking and future reference.
  • Collaborate with team members to enhance service quality and continuity.
  • Identify trends in customer inquiries and suggest improvements to support processes.
  • Stay informed about the latest product updates and company policies to deliver accurate information to clients.

Requirements

  • Fluency in Italian and English, both written and spoken.
  • Prior experience in email support or customer service roles is highly desirable.
  • Exceptional written communication skills with a focus on clarity and professionalism.
  • Strong problem-solving abilities and the capability to handle customer inquiries efficiently.
  • Ability to work independently and manage time effectively in a remote environment.
  • Familiarity with CRM software and email management tools is a plus.
  • Enthusiastic about delivering excellent customer service and building rapport with clients.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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