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Open nowPosted 18 days ago

Jira Admin

Workable (global search)108,016 open roles

Where
Atlanta, GA, United States
Work mode
Remote
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Your applicationOpen nowJira AdminWorkable (global search) · Atlanta, GA, United States
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 18 days ago

Workable (global search) median: 7 days open

The posting

• Support and maintain both self-hosted and Atlassian Cloud (SaaS) environments as needed, with migration readiness and hybrid expertise.

• Manage user permissions, projects, workflows, schemes, plugins, and integrations.

• Administer Confluence spaces, templates, and macros; manage permissions and integrations with Jira and external systems.

• Ensure system reliability, uptime, performance, and backups.

• Support the transition to or coexistence with Atlassian Cloud, including user provisioning, SSO integration (Okta, Azure AD), and cloud-based app support.

Process Automation & Tooling:

• Support team initiatives by automating common processes and reporting.

• Implement best practices for issue tracking, agile boards, SLAs, and project templates.

• Integrate Jira/Confluence with other tools like Azure DevOps.

• Administer and customize apps like ScriptRunner, Automation for Jira, Insight/Assets, etc.

• Build lightweight automations and integrations using REST API, Groovy, and automation rules.

User & Service Support:

• Respond to service desk tickets related to Jira/Confluence and other supported tools.

• Provide user training, documentation, and technical support to internal teams.

Team Collaboration:

• Work closely with stakeholders from Engineering, Security, and Operations.

• Contribute to internal projects such as access automation, or policy implementations.

• Assist with other tools and platforms under the Enterprise Operations scope.

Requirements

• 7+ years of experience as a Jira/Confluence Administrator, preferably in a self-hosted environment.

• Proficiency with Jira project/workflow configurations, custom fields, dashboards, permission schemes.

• Experience with Linux system administration, scripting (Bash, Python), and application monitoring.

• Familiarity with ITSM or agile workflows.

• Comfortable supporting users and resolving technical tickets.

• Strong communication, documentation, and collaboration skills, with a proven record of cross-functional teamwork.

• Proven ability to deliver high-quality, maintainable solutions in a fast-paced environment.

• Demonstrated commitment to ownership, continuous improvement, and being a reliable, respectful team member.

Preferred qualifications:

• Atlassian Certifications (ACP-100, ACP-120, ACP-200)

• Experience supporting both Atlassian Server/Data Center and Cloud

• Familiarity with Agile/DevOps toolchains (e.g., Azure DevOps, GitLab, CI/CD systems)

• Familiarity with SSO/IDP integration (e.g., Okta, Azure AD)

• Experience with ScriptRunner, REST API, or automation tools

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