Skip to content

Open nowPosted 2 days ago

Junior Technical Support & Operations Engineer

Workable (global search)108,016 open roles

Where
Chalandri, Attica, Greece
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowJunior Technical Support & Operations EngineerWorkable (global search) · Chalandri, Attica, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 2 days ago

Workable (global search) median: 7 days open

The posting

We, on behalf of our partner, are looking for a Junior Technical Support & Operations Engineer to join their technical operations team. The role is ideal for an early-career professional or final-year student with a strong interest in IT systems, databases, networking, and IoT technologies.

The successful candidate will support the day-to-day operation of their technology solutions by monitoring systems, investigating incidents, analysing logs and database information and assisting more experienced engineers with technical troubleshooting and customer support.

This is a hands-on role offering exposure to IoT platforms, connected devices, cloud systems, networking, databases and real-world infrastructure deployments.

Key Responsibilities

  • Provide 1st Level Technical Support for platform, connectivity and device-related issues
  • Monitor system health, services, device connectivity and platform activity
  • Investigate incidents using logs, monitoring tools, database queries and system information
  • Perform basic SQL queries to retrieve, validate and investigate operational data
  • Identify inconsistencies or anomalies in data and escalate issues when required
  • Perform basic network and connectivity diagnostics, including IP, TCP/IP, UDP, DNS, ports, and connection testing
  • Monitor and investigate IoT device communication and connectivity
  • Assist with the configuration, testing and deployment of IoT devices and sensors
  • Analyse application and device logs to identify potential causes of incidents
  • Maintain accurate incident records and technical documentation
  • Follow established troubleshooting procedures and escalation processes
  • Assist with technical checks during pilot deployments and field installations
  • Communicate with internal teams and, when required, provide technical guidance to customers and partners
  • Contribute to improving troubleshooting procedures, documentation, and monitoring processes

Requirements

  • Bachelor’s degree, ongoing studies or technical education in Computer Science, IT, Electronics, Telecommunications, Engineering, or a related field
  • 1 to 3 years of experience in technical support, IT operations, networking, databases, or a related technical environment (We could also examine a strong graduate, who is willing to learn)
  • Strong interest in IT systems, IoT, networking and technical troubleshooting
  • Basic knowledge of SQL and relational databases
  • Ability to understand and work with logs and structured technical data
  • Basic understanding of TCP/IP networking and connectivity concepts
  • Analytical mindset and willingness to investigate problems systematically
  • Good attention to detail and ability to identify inconsistencies in data or system behaviour
  • Ability to learn new technologies and technical systems quickly
  • Good communication skills in Greek and English, written and verbal
  • Comfortable working collaboratively with more experienced engineers and cross-functional teams

And (above all)

  • A respecting attitude towards all stakeholders

Nice to Have

  • Exposure to IoT, embedded systems, sensors, GSM/LTE, MQTT, or other communication protocols
  • Previous internship, university project or part-time experience in technical support or IT operations
  • Familiarity with monitoring or ticketing systems

What You Will Learn

This position provides an opportunity to develop practical experience across:

  • IoT platforms and connected devices
  • SQL and database operations
  • Logs and system monitoring
  • Networking and connectivity diagnostics
  • Hardware and sensor troubleshooting
  • Cloud-based platforms and integrations
  • Technical support and incident management

Benefits

  • Involvement in innovative and high-impact IoT projects in Greece and abroad
  • A supportive and tech-savvy team environment
  • Gross monthly salary of up to €1,600 depending on the candidate's level and competence, plus Ticket Restaurant meal vouchers and private medical insurance.
  • Opportunities for professional growth toward senior support, technical operations, or solution engineering roles
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.