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Open nowPosted 38 days ago

Kundenbetreuer / Kundenberater- Remote in Griechenland

Workable (global search)108,016 open roles

Where
Greece
Work mode
Remote
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Your applicationOpen nowKundenbetreuer / Kundenberater- Remote in GriechenlandWorkable (global search) · Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 38 days ago

Workable (global search) median: 7 days open

The posting

Suchst du nach einer Position, in der deine Liebe zur deutschen Sprache und deine Freude daran, anderen zu helfen, eine große Rolle spielen?

Wir stellen im Auftrag unseres Kunden für die Position Deutschsprachiger Kundenbetreuer (m/w/d) – Remote in Griechenland ein!

Aufgaben

  • Bearbeitung eingehender Chats, E-Mails oder Telefonanrufe
  • Ermittlung und Einschätzung der Kundenbedürfnisse, um Kundenzufriedenheit zu gewährleisten
  • Aufbau von vertrauensvollen Beziehungen durch offene und interaktive Kommunikation
  • Bereitstellung von korrekten, vollständigen und relevanten Informationen mithilfe der vorhandenen Methoden/Tools
  • Dokumentation von Kundeninteraktionen, Bearbeitung von Kundenkonten und Ablage von Unterlagen
  • Einhaltung von Kommunikationsrichtlinien, Vorgaben und Unternehmensrichtlinien

Requirements

  • Sehr gute Deutschkenntnisse (C1 – C2)
  • Sehr gute Englischkenntnisse (B2 – C1)
  • Gute MS-Office-Kenntnisse
  • Ausgeprägte Fähigkeiten in der telefonischen Kundenbetreuung sowie aktives Zuhören
  • Hervorragende Kommunikations- und Präsentationsfähigkeiten
  • Kundenorientierung sowie die Fähigkeit, sich auf unterschiedliche Charaktere einzustellen
  • Fähigkeit, mehrere Aufgaben gleichzeitig zu bearbeiten, Prioritäten zu setzen und die Zeit effizient zu managen

Benefits

  • Wettbewerbsfähiges Vergütungspaket
  • Zusätzlicher monatlicher Bonus abhängig von der Leistungsbewertung
  • Gesundheitsleistungen und zahlreiche weitere Vergünstigungen
  • Essensgutscheine
  • Umzugspaket für Kandidaten, die aus dem Ausland nach Griechenland ziehen, einschließlich Reisekosten und anfänglicher Unterkunft
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    The review screen in CV Rocket: how each CV was read, round by round.
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