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Open nowPosted 59 days ago

Lead Generation & Business Development - Office Based - UK Experience

Workable (global search)108,016 open roles

Where
Umhlanga, KwaZulu-Natal, South Africa
Work mode
On site
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Your applicationOpen nowLead Generation & Business Development - Office Based - UK ExperienceWorkable (global search) · Umhlanga, KwaZulu-Natal, South Africa

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 59 days ago

Workable (global search) median: 7 days open

The posting

The Lead Generation Executive will play a key role in generating qualified sales opportunities for the Account Management team.

This office-based position involves making approximately 75–100 outbound calls per day to prospective customers, introducing a range of IT services, cybersecurity solutions, mobile services, VoIP and connectivity products.

The successful candidate will confidently engage with decision-makers, identify and qualify customer needs, schedule appointments, maintain accurate CRM records, and represent the business in a professional and customer-focused manner.

Requirements

Main Duties 90%

  • Make 75-100 outbound calls per day to prospective business customers from the office location
  • Generate qualified leads and appointments for Account Managers across IT Services, Cyber Security, Mobile Phone Services, VoIP services and Connectivity products
  • Identify key decision makers, understand customer requirements and qualify opportunities before passing them to the Sales Team
  • Book meetings, discovery calls and follow-up appointments on behalf of the Account Managers
  • Use agreed call scripts, campaign briefs and product messaging while adapting conversations to suit customer needs
  • Maintain accurate and detailed records of all calls, outcomes, follow-up actions and lead status within the CRM system
  • Follow up marketing campaigns, purchased data and existing prospect lists to create new business opportunities
  • Provide daily updates to the Sales Director on call activity, appointments booked, qualified leads and pipeline opportunities

Personal and Team Development 10%

  • Build a strong understanding of Comm-Tech’s IT, Cyber Security, Mobile, VoIP and Connectivity propositions
  • Share customer insight, objections and campaign feedback with the Sales Director and wider sales team
  • Proactively improve call handling, objection management and lead qualification skills
  • Work towards achieving and exceeding personal call, lead generation and appointment targets

Personal Qualities

  • Confident, professional telephone manner
  • Target driven and comfortable making a high volume of outbound calls
  • Resilient, tenacious and able to handle rejection positively
  • Excellent communication and questioning skills
  • Organised, self-motivated and able to manage daily call activity effectively
  • Customer focused with a consultative approach to conversations
  • Positive, proactive and willing to learn technical product areas
  • Able to work well as part of an office-based sales team

Functional Skills and Experiences

  • Previous telesales, telemarketing, appointment setting or lead generation experience is desirable
  • Experience making outbound B2B calls and working to activity-based KPIs
  • Ability to qualify opportunities using structured questions and pass clear notes to Account Managers
  • Strong attention to detail when updating CRM records and customer information
  • Comfortable discussing business technology solutions at an introductory level
  • Able to work independently while supporting wider sales team objectives

Technical Skills and Experiences

  • Good working knowledge of Microsoft Office applications
  • Confident using CRM systems to record activity, manage follow-ups and track lead progress
  • Good literacy and numeracy skills with the ability to produce clear customer notes
  • Awareness of IT Services, Cyber Security, Mobile Phone Services, VoIP services or Connectivity products would be advantageous

Desirable Knowledge and Key Skills

  • Knowledge of managed IT services or business technology solutions
  • Knowledge of cyber security services and common business security challenges
  • Understanding of mobile phone contracts, VoIP solutions and connectivity services
  • Previous experience working within an MSP, telecommunications provider or technology reseller

Benefits

Why Join Growth Resourcing?

  • Competitive salary with strong growth potential
  • Be part of a scaling business backed by UK leaders
  • Work in a high-performance, supportive environment
  • Real career progression opportunities—we grow people, not just teams
  • Learn fast, move fast, and make an impact from day one
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