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Open nowPosted 4 days ago

Learning Operations Coordinator

Workable (global search)108,016 open roles

Where
Mexico City, CDMX, Mexico
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Your applicationOpen nowLearning Operations CoordinatorWorkable (global search) · Mexico City, CDMX, Mexico
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 4 days ago

Workable (global search) median: 7 days open

The posting

¡Multiplica te está buscando!

Somos una consultora especializada en conectar al mejor talento digital con oportunidades que impulsan su crecimiento profesional.

Contamos con más de 26 años de experiencia identificando y reclutando perfiles innovadores, estratégicos y con ganas de generar impacto real en las organizaciones.

Actualmente colaboramos con empresas en LATAM y Europa, acompañando procesos tanto en modalidad presencial como remota, y potenciando equipos que lideran la transformación digital en distintos mercados.

Creemos que el talento es el verdadero motor del cambio. Por eso trabajamos para que cada profesional encuentre proyectos donde pueda crecer, aportar valor y construir el futuro.

✨¡Aplica con nosotros para formar parte de este mundo de oportunidades!✨

Misión del rol:

Coordinar y operar de forma integral los programas de formación (internos y de clientes), garantizando que la logística, el seguimiento de datos y la mejora continua de procesos se ejecuten con rigurosidad, autonomía y orientación a resultados actuando como punto de coordinación entre participantes, facilitadores, equipos internos, proveedores y clientes.

Reponsabilidades

Operación de programas de formación

  • Coordinar programas de formación, learning operations o proyectos similares, operando simultáneamente iniciativas internas y para clientes.
  • Gestionar calendarios, convocatorias, inscripciones, asistencia y seguimiento de participantes.
  • Coordinar sesiones, facilitadores, materiales, comunicaciones y certificados.
  • Dar seguimiento a plazos, capacidad, prioridades, riesgos y dependencias.
  • Gestionar incidencias relacionadas con accesos, plataformas, materiales y sesiones.

Datos y reportería

  • Construir y mantener dashboards y reportes.
  • Dar seguimiento a inscripciones, asistencia, avance, finalización, participación, satisfacción y NPS.
  • Validar calidad y consistencia de los datos.
  • Identificar tendencias, riesgos de abandono y oportunidades de mejora.
  • Elaborar reportes para equipos internos y clientes.

Procesos y mejora continua

  • Documentar y optimizar procesos operativos.
  • Crear playbooks, checklists y plantillas reutilizables.
  • Gestionar inventarios de cursos, rutas, contenidos y materiales, controlando versiones, vigencia y calidad.
  • Identificar cuellos de botella y tareas manuales; diseñar controles y automatizaciones básicas.
  • Estimar tiempos, recursos, herramientas y proveedores.

Requirements

  • Experiencia coordinando programas de formación, learning operations o proyectos similares.
  • Capacidad para operar simultáneamente programas internos y programas para clientes.
  • Manejo avanzado de hojas de cálculo.
  • Experiencia creando y manteniendo dashboards y reportes.
  • Experiencia validando calidad y consistencia de datos.
  • Experiencia documentando y optimizando procesos operativos.
  • Experiencia creando playbooks, checklists y plantillas reutilizables.
  • Conocimiento en control de versiones, vigencia y calidad de contenidos.
  • Capacidad para identificar cuellos de botella y diseñar controles/automatizaciones básicas.
  • Capacidad de estimación de tiempos, recursos, herramientas y proveedores.

Benefits

  • Beneficios de ley y superiores.
  • Días de vacaciones adicionales.
  • Beneficios de salud.
  • Trabajo bajo objetivos y flexibilidad de horario.
  • Aprendizaje continuo: acceso gratuito a cursos.
  • ¡Muchos más!
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