Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 208 days ago

Learning Solution Support Assistant

Workable (global search)109,826 open roles

Where
Lagos, LA, Nigeria
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLearning Solution Support AssistantWorkable (global search) · Lagos, LA, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 208 days ago

Workable (global search) median: 2 days open

The posting

We are seeking a proactive and technically skilled Learning Solution Support Assistant to join our team. In this role, the successful candidate will provide technical support for the organisation's learning platforms, systems, and digital training tools. The role involves maintaining system functionality, supporting users, and ensuring that learning technologies operate efficiently to support training delivery and organisational development initiatives.

The successful candidate will work closely with internal teams to troubleshoot system issues, support platform administration, and ensure the reliability of learning and information systems.

Job Responsibilities

  • System Support: Provide technical support for learning platforms, digital tools, and related systems to ensure smooth operation and accessibility for users.
  • Network & Infrastructure Support: Assist in maintaining network connectivity and resolving basic networking issues affecting learning systems and digital platforms.
  • Server Management: Support the administration and maintenance of Microsoft Windows servers and assist with routine server monitoring and troubleshooting activities.
  • Database Support: Assist with database management activities including database creation, running queries, system backups, and maintaining database integrity using MSSQL.
  • User Support: Provide technical assistance to internal users, addressing system-related concerns and ensuring issues are resolved promptly.
  • System Monitoring & Maintenance: Monitor system performance and assist in identifying potential technical issues to ensure minimal disruption to learning operations.
  • Collaboration: Work with internal teams and external vendors where necessary to support the implementation and maintenance of learning technology solutions.

Requirements

Education

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience

  • Relevant experience in IT support, systems administration, or learning technology support will be an advantage.

Skills

  • Good knowledge of computer operating systems.
  • Good knowledge and hands-on experience in computer networking and network technologies.
  • Good knowledge of Microsoft Windows servers (knowledge of other server technologies will be an added advantage).
  • Working knowledge of databases such as Microsoft SQL Server, including database creation, query execution, management, and backup processes.
  • Knowledge of programming languages will be an added advantage.
  • Strong verbal and written communication skills.
  • Strong analytical and decision-making abilities

Key Competencies

  • Problem Solving: ability to diagnose technical issues and provide practical solutions in a timely manner.
  • Attention to Detail: ensures system configurations, database processes, and technical tasks are carried out accurately.
  • Communication: ability to clearly explain technical issues and solutions to both technical and non-technical users.
  • Collaboration: works effectively with team members and stakeholders to maintain reliable system operations.
  • Adaptability: ability to work in a dynamic environment and respond to evolving technology and support needs.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.