Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 46 days ago

Market Operations Associate

Workable (global search)108,016 open roles

Where
Argentina
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMarket Operations AssociateWorkable (global search) · Argentina

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 46 days ago

Workable (global search) median: 7 days open

The posting

Hiring Latin American talent and based only!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT).

Visit our website: https://www.wingz.com/

Position: Market Operations Associate

Work Schedule: US Hours (EST)

Employment Set-up: Remote (Independent Contractor)

Employment Type: Full-Time / Long Term

Salary Range: USD 950 - 1,200 / Month

Benefit: 10 PTO and HMO after the probationary period

Pay-out Frequency: Semi-monthly

Equipment: Self-Provide

Job Summary:

Market Operations keeps our markets running: enough verified drivers on the road, every trip assigned before the day begins, and every trip completed on time. You'll own a piece of that and be measured on it. This is a decision-making role, not a scripted one — you'll make calls, act, and explain your reasoning afterward. If you're looking for phone-based client support with defined procedures, our Client Support Specialist opening is the better fit.

How your responsibilities are assigned

  • The responsibilities below cover everything Market Operations does across five areas. You will not be responsible for all of them.
  • During the hiring process, we'll evaluate where your strengths fit best, and you'll start in one area. Your assignment is confirmed before you accept the offer, so you'll know exactly what you're taking on. Over time, you'll be cross-trained into more.
  • Read this as the map of the team you're joining, and your starting point within it.

Responsibilities:

If assigned to Driver Onboarding & Activation

  • Make fast first contact with new driver applicants and guide them through the application
  • Run onboarding interviews, group and 1:1, and decide who advances
  • Review driver documents for accuracy and compliance, and coach applicants through corrections
  • Coordinate background checks and screenings, and follow up until cleared
  • Run activation calls so new drivers are confident on the app before their first trip
  • Keep the roster current: expiration outreach, reactivation checks, and removing inactive drivers

If assigned to Dispatch & Scheduling

  • Build driver schedules and assign trips against them
  • Sweep the current week for schedule gaps and fill them before trips go uncovered
  • Work inside our AI-assisted dispatching tools, producing and acting on the daily output
  • Flag where the tooling gets it wrong so it improves
  • Notify drivers of schedule changes

If assigned to OTP Specialist

  • Monitor on-time performance live and intervene before a trip goes late, not after
  • Own urgent trip reassignments end to end: the decision, driver contact, and resolution
  • Keep clients informed before they have to ask
  • Step in when leads are tied up so nothing waits in a queue

If assigned to Routing Specialist

  • Build and adjust routes for efficiency and reliability
  • Make sure drivers activate GPS well ahead of pickup
  • Chase and coach drivers who don't, before it becomes a data gap
  • Protect billing and claims accuracy by keeping trip data complete

If assigned to Market Associate

  • Cover a portion of all three areas above in a newer or smaller market
  • Shift week to week toward whatever is currently limiting the market
  • Flag early which area is about to break

Every Market Operations Associate, in every area

  • Own your daily and weekly targets, and know where you stand without being asked
  • Resolve problems in your area rather than handing them off
  • Escalate what's genuinely above your authority, with what you've already tried and what you recommend
  • Keep driver and trip records accurate in every system you touch
  • Improve the procedures you work from, and document the ones that don't exist yet
  • Cross-train as backup on one adjacent area
  • Bring us patterns, not just incidents

Requirements

Required

  • 2-4 years in operations, dispatch, logistics, or program coordination, a role where you owned an outcome, not just a queue
  • Sound judgment without a script. Much of this work has no procedure for the situation in front of you
  • Comfort with tradeoffs. Some days you can cover one trip or the other, not both, and you'll need to decide quickly and defend the call
  • Comfort being measured daily. You should want the scoreboard, not avoid it
  • Ability to hold several threads at once and switch between them without dropping any
  • Strong written and verbal communication — most areas involve daily calls with drivers
  • Composure when things break. Some days are interrupt-driven and won't go as planned
  • Detail accuracy where a missed date or wrong record has real consequences
  • Strong spreadsheet skills and the ability to learn new tools quickly
  • Willingness to work ET hours, including weekend or holiday rotation depending on assignment
  • Reliable high-speed internet and a quiet space for video calls

Preferred

  • NEMT, healthcare transportation, or other regulated service experience
  • Dispatch, fleet, or last-mile operations background
  • Applicant tracking or recruiting platform experience
  • Experience running group interviews or high-volume onboarding
  • Experience with AI-assisted operational tooling
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.