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Open nowPosted 116 days ago

Marketing Account Manager

Workable (global search)107,990 open roles

Where
United States
Work mode
Remote
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Your applicationOpen nowMarketing Account ManagerWorkable (global search) · United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 116 days ago

Workable (global search) median: 6 days open

The posting

Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)

Position Type: Full-Time, Remote Working Hours: U.S. Business Hours

About the Role

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:

  • Email marketing campaigns
  • Client communication
  • Website updates
  • SEO support
  • Reporting & analytics
  • Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll Own

Client Relationship Management

  • Serve as the main point of contact for client accounts
  • Manage communication through:
  • Email
  • Slack
  • WhatsApp
  • Zoom/video calls
  • Lead recurring client meetings and strategy check-ins
  • Maintain strong relationships with executive-level stakeholders
  • Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

  • Build and manage campaigns using:
  • Mailchimp
  • HubSpot
  • Klaviyo (nice to have)
  • Write and edit:
  • Email copy
  • Subject lines
  • Campaign messaging
  • Manage:
  • Audience segmentation
  • Scheduling
  • Campaign launches
  • Monitor:
  • Open rates
  • Click-through rates
  • Engagement metrics
  • Share performance insights and recommendations with clients

Website & Content Management

  • Update and manage website content using:
  • WordPress
  • CMS platforms
  • Ensure websites remain:
  • Accurate
  • Updated
  • Aligned with campaigns and branding
  • Coordinate content and landing page updates when needed

SEO & Performance Support

  • Conduct SEO audits and keyword research using:
  • Ahrefs
  • Semrush
  • Monitor keyword rankings and website performance improvements
  • Support optimization efforts for visibility and traffic growth

Reporting & Analytics

  • Analyze marketing performance using:
  • Google Analytics (GA4)
  • Campaign reporting tools
  • Translate marketing data into:
  • Clear reports
  • Actionable insights
  • Client-friendly summaries
  • Track campaign performance and account health consistently

Workflow & Project Coordination

  • Coordinate tasks across:
  • Leadership
  • Clients
  • Internal marketing teams
  • Convert feedback into clear action items and priorities
  • Ensure projects remain:
  • Organized
  • On schedule
  • Moving forward efficiently
  • Maintain visibility into deliverables and deadlines

AI & Productivity Tools

  • Use tools like:
  • ChatGPT
  • Claude
  • AI writing and research tools
  • Improve workflow efficiency for:
  • Research
  • Reporting
  • Campaign content
  • Communication

Required Experience & Skills

Experience

  • 3+ years of experience in:
  • Marketing account management
  • Client-facing marketing roles
  • Agency account management

Core Skills

  • Strong experience with:
  • Mailchimp
  • WordPress
  • Ahrefs or Semrush
  • Google Analytics (GA4)
  • Strong written and verbal English communication skills
  • Excellent organization and project management ability
  • Comfortable managing multiple accounts and priorities simultaneously
  • Experience working with executive-level or high-profile clients preferred
  • Comfortable using:
  • Google Workspace
  • Slack
  • Messaging and collaboration tools

Nice to Have

  • Experience with:
  • HubSpot
  • Klaviyo
  • Canva
  • Adobe Express
  • Familiarity with:
  • Google Ads
  • Meta Ads
  • Paid media coordination

What Makes You a Great Fit

  • Strong communicator and relationship-builder
  • Highly organized with excellent follow-through
  • Proactive and solutions-focused
  • Comfortable working independently in remote environments
  • Able to balance client expectations with operational execution
  • Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

  • Responding to client messages and coordinating priorities
  • Hosting or preparing for client meetings
  • Launching or optimizing email marketing campaigns
  • Updating website content in WordPress
  • Reviewing SEO performance and analytics data
  • Preparing reports and campaign summaries
  • Coordinating internal tasks to ensure deliverables stay on track

In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs)

  • Client satisfaction and retention
  • Timely completion of campaigns and deliverables
  • Email engagement performance (open/click rates)
  • Accuracy and organization across client accounts
  • Quality of reporting and actionable insights
  • Strong communication and responsiveness

Why This Role Stands Out

  • Direct ownership of client relationships and marketing execution
  • Opportunity to work closely with leadership and executive-level clients
  • Exposure to:
  • Email marketing
  • SEO
  • Analytics
  • Content management
  • Campaign coordination
  • Remote flexibility with fast-moving marketing environments
  • Opportunity to grow into senior client success or marketing leadership roles

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

Apply Now

If you:

  • Enjoy managing client relationships
  • Thrive in organized, fast-moving marketing environments
  • Love balancing communication, campaigns, and coordination
  • Want a role with ownership and growth potential

This role is a strong fit for you.

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