The posting
Medical Assistant – Part-Time
Location: Dover, Delaware Position Type: Part-Time Department: Rural Health Hub Reports To: RN Program Manager FLSA Status: Non-Exempt
About the Role
Impact Life is seeking a compassionate and dependable Part-Time Medical Assistant to join our Rural Health Hub team in Dover, Delaware.
The Medical Assistant supports day-to-day clinical operations and works as part of a multidisciplinary team to help provide timely, efficient, and low-barrier access to healthcare and support services for individuals and families throughout Kent County and surrounding rural communities.
This position supports patient intake, vital signs, medical histories, health screenings, point-of-care testing, scheduling, referrals, medical supply management, and patient follow-up while working closely with the Nurse Practitioner, RN Program Manager, Certified Community Health Worker, and other members of the care team.
Key Responsibilities
- Assist with patient intake and accurately document demographic, health, and visit-related information.
- Obtain and document vital signs and relevant medical histories within the scope of the Medical Assistant role.
- Support health screenings and point-of-care testing as directed.
- Prepare patients, examination areas, equipment, and supplies for healthcare visits and screenings.
- Assist licensed clinical providers with patient flow and routine clinical support.
- Promptly communicate patient concerns or abnormal findings to the appropriate licensed clinical provider.
- Support scheduling of appointments, referrals, specialty care, and follow-up services.
- Conduct patient follow-up as assigned to promote continuity of care.
- Help patients navigate next steps related to appointments and referrals.
- Maintain, organize, and monitor medical and clinical supplies.
- Support infection prevention, equipment readiness, and safe clinical practices.
- Maintain accurate and timely documentation in the Electronic Health Record (EHR).
- Collaborate with clinical, recovery support, and community-based team members.
- Maintain patient confidentiality and comply with applicable privacy requirements.
Requirements
Required Qualifications
- High school diploma or equivalent.
- Completion of a Medical Assistant training or education program.
- Ability to accurately obtain and document vital signs, medical histories, and other patient information within the scope of the role.
- Ability to maintain confidentiality and appropriately handle protected health information.
- Strong communication, organization, customer service, and documentation skills.
- Ability to work effectively as part of a multidisciplinary healthcare team.
- Ability to perform assigned clinical and administrative responsibilities within the scope of the position.
Preferred Qualifications
- Current Medical Assistant certification or credential.
- Previous experience in a medical office, primary care, community health, outpatient, rural health, or other healthcare setting.
- Experience with patient intake, vital signs, health screenings, point-of-care testing, scheduling, referrals, or patient follow-up.
- Experience working with individuals with substance use disorders, behavioral health needs, or barriers to healthcare access.
- Experience using Electronic Health Records (EHR).
What We're Looking For
We're looking for someone who is organized, detail-oriented, compassionate, and comfortable working in a community-based healthcare environment.
The ideal candidate can help create a welcoming and efficient experience for patients while supporting clinical providers and maintaining accurate documentation, confidentiality, and appropriate professional boundaries.
Benefits
Impact Life offers eligible employees a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) and Roth 401(k) retirement options
- Paid time off
- 11 paid holidays annually
- Training and professional development opportunities
- Wellness resources
