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Open nowPosted 3 hours agoWe saw it 106 min after it went up

Medical Receptionist & Practice Admin - Athena Experience Required

Workable (global search)107,768 open roles

Where
Philippines
Work mode
Remote
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Your applicationOpen nowMedical Receptionist & Practice Admin - Athena Experience RequiredWorkable (global search) · Philippines

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The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 3 hours ago

Workable (global search) median: 6 days open

The posting

We are seeking an exceptionally experienced, autonomous Virtual Medical Receptionist & Practice Administrative Specialist to take full ownership of administrative and front-office operations for a solo cash-pay healthcare practice in Texas specializing in Women’s Health.

In this high-impact position, you will step in as the primary operational backbone for a solo physician—managing high-volume Athena EHR portal communications, capturing patient payments and cards-on-file, uploading lab results, processing referrals and prior authorizations, and resolving outstanding billing balances.

The ideal candidate is expert-level in Athena EHR, possesses a deep background in women's health, and operates with complete independence so the provider can focus entirely on clinical care.

Working Environment & Core Schedule

  • Role Title: Virtual Medical Receptionist & Practice Administrative Specialist
  • Practice Type: Solo Cash-Pay Women’s Health Practice (Texas)
  • Status: Full-Time (40 Hours / Week)
  • Schedule: Monday – Friday, 8:00 AM – 5:00 PM CST (Central Standard Time)
  • Core EHR: Athenahealth (Athena EHR) (Expert level - Non-negotiable)
  • Practice Focus: Cash-pay payments/collections, women's health clinical support, patient portal triage

Top 3 Daily Tasks

  1. Patient Portal & Email Communication Management: Manage and respond to high-volume patient portal messages, emails, and routine administrative requests with warm, empathetic, and clear English communication.
  2. Athena Charting & Clinical Admin Work: Triage incoming diagnostic/lab results, upload reports into patient charts, process prior authorizations and outbound referrals, and maintain pristine Athena EHR records.
  3. Payments, Billing & Collections: Manage cash-pay checkout procedures, capture and store cards-on-file, post payments, and follow up proactively on outstanding balances and account receivables.

Core Responsibilities

  • Athena EHR Management: Manage patient check-ins, chart updates, task queues, and clinical document uploads independently with minimal supervision.
  • Cash-Pay Financial Management: Process patient payments, manage card-on-file billing systems, send balance statements, and collect outstanding accounts receivable.
  • Clinical Administrative Support: Prepare and track insurance prior authorizations, coordinate outbound specialty referrals with clinical documentation, and upload incoming lab results into correct patient charts.
  • Patient Communication: Serve as the practice’s primary administrative contact—handling patient inquiries, scheduling, and billing questions via Athena portal and email with strict HIPAA compliance.
  • Executive Practice Support: Provide flexible, high-level administrative and executive support to assist the solo provider in streamlining practice operations.

Requirements

  • Athena EHR Expertise (Non-Negotiable): Expert-level, hands-on experience in Athenahealth / Athena EHR capable of stepping in on Day 1 with zero system training required.
  • Women’s Health Experience: Direct prior background supporting a U.S. Women’s Health, OB/GYN, or specialized female integrative health clinic.
  • Cash-Pay & Billing Competency: Strong experience with patient payment collection, credit card processing systems, card-on-file management, and balance collections.
  • Prior Auths & Referrals: Hands-on experience submitting prior authorizations and managing outbound medical referrals.
  • English Fluency: Superior written and spoken English communication skills.
  • Independent Ownership: Self-directed mindset with the confidence to manage daily administrative workflows for a solo practitioner independently.
  • Remote Workspace: Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset.

Ideal Candidate Profile

You are an elite Athena EHR power-user who knows the ins and outs of women’s health administration. You take complete ownership of patient communication and billing collections, lifting the entire administrative weight off a solo physician's shoulders from day one.

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