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Open nowPosted 3 days ago

Member Relations Consultant, W-2, No Remote

Workable (global search)108,016 open roles

Where
Bradenton, FL, United States
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Your applicationOpen nowMember Relations Consultant, W-2, No RemoteWorkable (global search) · Bradenton, FL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 3 days ago

Workable (global search) median: 7 days open

The posting

Meaningful Work, Real Stability - Member Relations Consultant, W-2, No Remote UF Resources

Full-time W-2 employee. On-site in Bradenton, Monday-Friday, 8:00 AM-4:30 PM.

Some customer service roles are just about handling calls. This one is about supporting families through some of the most important moments in their lives - with real structure, real benefits, and real room to grow. UF Resources is hiring a Member Relations Consultant for our Bradenton office.

What you’ll do:

  • Handle post-delivery and survey follow-up calls, outbound campaigns, and inbound member support
  • Educate members on Assured Care benefits and network attorney access
  • Grow into supporting families and successor trustees through estate settlement, death claims, and amendment processing
  • Provide backup front desk support and help coordinate office traffic, deliveries, and vendor interactions as needed

What we provide:

  • True W-2 employment with weekly pay
  • Consistent weekday schedule, 8:00 AM-4:30 PM, no evenings or weekends, fully on-site
  • Structured training program advancing you into more specialized responsibilities (estate settlement support, death claim coordination, and more)
  • Health, dental, vision, and life insurance after 90 days
  • Paid holidays, PTO, vacation, and 401(k) with company match
  • Stable, team-oriented office environment with a clear path for growth and advancement

Requirements:

  • A genuine customer service mindset and passion for helping others
  • Excellent phone etiquette and the ability to handle sensitive conversations with empathy
  • Experience in customer service, call center, receptionist, or administrative work
  • Comfort learning new systems quickly; Microsoft Office proficiency a plus
  • Strong organization and attention to detail

This is a role where your communication skills genuinely make a difference - apply with your resume and a short note about your customer service background.

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