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Open nowPosted 59 days ago

MIS Executive - UK Financial Customer Service (Centris, QC)

Workable (global search)108,016 open roles

Where
Quezon City, Metro Manila, Philippines
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Your applicationOpen nowMIS Executive - UK Financial Customer Service (Centris, QC)Workable (global search) · Quezon City, Metro Manila, Philippines

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 59 days ago

Workable (global search) median: 7 days open

The posting

Work Setup: Onsite

Location: Centris, QC

Schedule: Shifting, UK time

START DATE: AUGUST 14, 2026

Qualifications:

  • Graduate of Bachelor's Degree in (Statistics, Mathematics, Engineering, Business Administration, Information Technology, Computer Science)
  • 1 to 2 years work experience in workforce management in a contact center environment
  • 2 to 4 years overall experience
  • Banking industry experience is highly preferred
  • Exposure to UK/US/AU Banking industry is an advantage
  • Good analytical skills
  • Excellent in MS Excel & number crunching
  • Experience with Workforce Management software (scheduling, performance tracking, reporting)

Responsibilities:

  • Prepare timely and accurate MIS reports and dashboards as required by the stakeholders
  • Interact and work closely with management, internal stakeholders & clients to understand the business information needs
  • Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
  • Support and adopt tools and systems for efficient MIS generation and reporting system
  • Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
  • Providing update to the manager on the progress of any new MIS initiatives
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