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Open nowPosted 74 days ago

NOC Engineer

Workable (global search)108,016 open roles

Where
Argentina
Work mode
Remote
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Your applicationOpen nowNOC EngineerWorkable (global search) · Argentina

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 74 days ago

Workable (global search) median: 7 days open

The posting

Intergo Telecom is a leading telecommunications provider specializing in innovative solutions to connect people and businesses. Our team is driven by cutting-edge technology, delivering seamless communication solutions to customers worldwide.

Join us and be part of a dynamic team that thrives on excellence and innovation.

We are seeking a Network Operations Center (NOC) Engineer to oversee the monitoring, maintenance, and optimization of our network infrastructure. The ideal candidate will have hands-on experience in SMS A2P, be proficient with the Alaris SMSC or similar and has at least two years of relevant experience.

As a NOC Engineer, you will play a crucial role in ensuring the smooth operation of our network, proactively identifying issues, and resolving them efficiently.

Responsibilities

  • Continuously monitor and improve the performance of SMS routes, proactively identifying and addressing potential delivery issues or inefficiencies
  • Monitor real-time traffic and route performance, responding swiftly to network alerts and delivery issues
  • Investigate and diagnose technical issues related to SMS routing, including network configurations, logs, and routing failures
  • Monitor and maintain the Messaging routing scheme ensuring 24/7 availability
  • Promptly respond and escalate TT's from Customers to Suppliers
  • Manage and troubleshoot alarms, alerts, and incidents using Alaris monitoring systems
  • Respond to network issues promptly, escalating to senior teams when necessary
  • Perform root cause analysis to prevent future occurrences of network disruptions
  • Collaborate with cross-functional teams to support system upgrades and configuration changes
  • Document and update operational processes, procedures, and incident reports
  • Continuously optimize system performance and implement best practices for network reliability

Requirements

  • Bachelor’s degree in Telecommunications, Computer Science, or related field (or equivalent work experience)
  • 2+ years of experience in a NOC or telecom environment
  • Excellent knowledge of English language, any additional languages is a plus
  • Proficiency with Alaris systems is a must
  • Strong understanding of networking protocols, technologies, and troubleshooting techniques
  • Excellent problem-solving skills with the ability to work under pressure
  • Strong communication skills to collaborate with internal teams and external stakeholders
  • Having experience in the voice field would be a plus

Benefits

  • Competitive salary and performance-based bonuses
  • Paid annual leave days & paid sick leave days
  • Flexible working hours and a supportive work-life balance culture
  • Paid access to premium AI tools
  • Team events and company outings
  • Access to professional development programs and continuous training
  • Growing company with the potential to take over responsibility and grow personally
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