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Open nowPosted 540 days ago

Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included

Workable (global search)108,016 open roles

Where
Berlin, BE, Germany
Work mode
Remote
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Your applicationOpen nowNordic Speaking - Customer Service Agent iGaming in Malta - Relocation IncludedWorkable (global search) · Berlin, BE, Germany

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 540 days ago

Workable (global search) median: 7 days open

The posting

Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.

Responsibilities

  • Assist customers in Nordic languages and English with inquiries related to our iGaming products and services.
  • Provide detailed information about games, promotions, and account management.
  • Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
  • Engage with customers through various channels, including email, chat, and phone.
  • Collaborate with team members to enhance service quality and improve customer satisfaction.
  • Document customer interactions and feedback to aid the continuous improvement of our offerings.
  • Stay informed on the latest iGaming trends and updates to provide knowledgeable support.

Requirements

  • Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English is essential.
  • Experience in customer service or a related field, preferably within the iGaming or entertainment industry.
  • Strong interpersonal and communication skills, with the ability to connect with a diverse clientele.
  • Proficiency in using customer service software and tools.
  • Ability to work on a flexible schedule, including evenings and weekends.
  • A positive, enthusiastic attitude and a passion for the gaming industry.
  • Willingness to relocate to Malta and immerse yourself in a new cultural experience.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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