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Open nowPosted 541 days ago

Norwegian Speaking - Content Moderation/Customer Service Agent in Malta

Workable (global search)19,973 open roles

Where
Germany
Work mode
Remote
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Your applicationOpen nowNorwegian Speaking - Content Moderation/Customer Service Agent in MaltaWorkable (global search) · Germany

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 541 days ago

Workable (global search) median: 2 days open

The posting

Join Next Job Abroad as a Norwegian Speaking Content Moderation/Customer Service Agent in the vibrant iGaming industry in Malta! This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players. As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele.

In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top-notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.

Responsibilities

  • Moderate user-generated content to ensure it meets community guidelines and legal standards.
  • Provide customer support via email, chat, and phone to Norwegian-speaking players.
  • Address and resolve customer inquiries and issues effectively and efficiently.
  • Collaborate with the team to ensure a safe and positive user experience.
  • Document and report moderation findings and customer interactions.
  • Participate in training and development programs to enhance moderation skills and product knowledge.

Requirements

  • Fluency in Norwegian and a strong command of English; additional languages are a plus.
  • Prior experience in content moderation or customer service is beneficial.
  • Strong attention to detail and analytical skills to assess user-generated content.
  • Excellent communication skills with a focus on customer satisfaction.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks.
  • Willingness to relocate to Malta and immerse yourself in a new culture.
  • A genuine interest in the content moderation industry is a significant advantage.

Benefits

  • Career growth opportunities in a renowned international company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid work setup.
  • Yearly salary €22.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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