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Open nowPosted 541 days ago

Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.

Workable (global search)108,016 open roles

Where
Germany
Work mode
Remote
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Your applicationOpen nowNorwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.Workable (global search) · Germany

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 541 days ago

Workable (global search) median: 7 days open

The posting

Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.

Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!

Responsibilities

  • Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients.
  • Resolve customer queries and issues in a timely and professional manner.
  • Inform and educate customers about our products and gaming services.
  • Collaborate effectively with team members to maintain high service standards.
  • Document and track customer interactions using our CRM system.
  • Gather and report customer feedback to assist in service enhancements.
  • Engage in ongoing training to improve service skills and product knowledge.

Requirements

  • Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
  • Previous experience in customer support or a related field is advantageous.
  • Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
  • Ability to multitask and remain calm under pressure.
  • Familiarity with CRM software and customer support platforms is desirable.
  • Willingness to relocate to Malta and embrace a new culture.
  • A passion for gaming and understanding of the iGaming sector is a significant advantage.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €26.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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