The posting
About Hytech
Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape.
With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.
Role and Responsibilities: • Responsible for customer data review and account opening. • Verify documents submitted by client within specific regions. • Handle customer requests and solve issue by email/ live chat. • Collected and reported departmental data. • Cooperate with various departments to communicate and deal with matters. • Process withdrawal. • Perform any ad-hoc tasks being assigned.
Qualifications and Requirements: • Candidate must possess at least Primary/Secondary School/ Diploma in Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent. • 1 - 2 years experience in Operation or Customer Service is preferable • Proficient in basic office skills such as Word, Excel, and PowerPoint. • Cheerful personality, good communication, and interpersonal skills. • Willing to work on rotating shifts (Including weekends if required).



