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Open nowPosted 121 days ago

Operations Admin Associate

Workable (global search)108,016 open roles

Where
Makati City, Metro Manila, Philippines
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Your applicationOpen nowOperations Admin AssociateWorkable (global search) · Makati City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 121 days ago

Workable (global search) median: 7 days open

The posting

  • Provide administrative support to the operations team, including scheduling meetings, managing calendars, and preparing reports.
  • Assist with onboarding new drivers and riders.
  • Maintain accurate and up-to-date records of driver and rider information.
  • Input and update data into relevant systems, such as CRM and operational databases.
  • Ensure data accuracy and consistency.
  • Generate reports and analyze data to identify trends and insights.
  • Identify and resolve operational issues, such as driver availability, rider complaints, and system malfunctions.
  • Escalate complex issues to the appropriate team members.
  • Provide support to riders and drivers through various channels, including phone, email, and chat.
  • Resolve customer inquiries and complaints in a timely and professional manner.
  • Identify opportunities to improve operational processes and workflows.
  • Contribute to the development and implementation of new initiatives.
  • Adhere to company policy and procedures.
  • Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
  • Participate in ongoing training and development programs.
  • Accept other associated responsibilities and projects as the need arises.

Contract: 4 Months

Competencies for the Job

  • Office Administration
  • Rider Onboarding
  • Data Management
  • Task Prioritization
  • Compliance and Motorcycle Safety
  • Growth Mindset

Requirements

  • Bachelor’s degree in Business Administration, Commerce, or any relevant field.
  • At least 1-2 years of experience in administrative or operational support.
  • Proficiency in Google Suite.
  • Strong organizational and time-management skills
  • Attention to detail
  • Good communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Problem-solving and decision-making abilities

Benefits

Why join Angkas?

  • Freedom of work
  • Work life balance
  • Free meal and use of gym
  • Opportunities for promotion
  • Start-up environment
  • Multi-cultural and Agile work environment
  • Diversified use of technology
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