The posting
Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.
Department: Drainage/Depot Network consists of a strategically located depot network across the UK, spanning from Aberdeen to Plymouth. Enabling rapid response to customer requirements and providing round-the-clock coverage, 365 days a year.
This extensive footprint allows Lanes to combine local responsiveness with national capability, ensuring consistent service standards while maintaining close relationships with regional customers and infrastructure partners.
About the Role:
- Location: Stockton
- Hours: Monday to Friday 50 hours per week
- Salary: £40,000 - £45,000 p.a. dependant on experience.
Purpose of the Role: We are currently seeking an experienced Operations Supervisor to join our team in Washington. In this role, you will play a key part in ensuring the efficient and safe operations of our field-based engineers. Your responsibilities will include assisting with the planning and coordination of engineering activities, performing site Health & Safety audits, ensuring the team is properly equipped, and maintaining a professional and safe working environment.
This is an exciting opportunity for someone with drainage experience or a supervisory background, who is looking to develop their career further. The role will involve both field and office-based tasks, ensuring that operations run smoothly, while also being part of the operational team when needed.
Key Responsibilities:
- Assist with planning and coordinating the activities of the engineering team to ensure tasks are completed on time and to the required standard.
- Being the first point of contact for the operatives and supporting them with problem solving for any drainage related issues.
- Customer/Client interaction- providing timescales and being a contact to answer any questions or queries they may have
- Perform Health & Safety audits on-site and ensure compliance with safety protocols.
- Ensure that the team has the necessary equipment, information, and resources to complete work efficiently and safely.
- Assisting in managing the company’s vehicles and plant within the depot, ensuring they are properly calibrated, serviced, and maintained.
- Maintain the fleet and equipment in a condition that reflects the company’s professional image and commitment to Health & Safety.
- Oversee the efficient scheduling of work to maximise productivity and asset usage.
Key Requirements:
Skills & Experience:
- Previous experience in drainage or utilities is preferred, but not essential.
- Strong leadership skills, with the ability to manage and motivate a team of field-based engineers.
- A full UK driving licence is required.
- Ability to schedule and prioritise tasks effectively to optimise workflow and asset usage.
Living the Company Values
By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.
Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:
Leading: Acts as a role model, shaping the learning agenda and influencing change.
Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
Nurturing: Supports the development of others through coaching and structured development plans.
Engaging: Inspires and motivates learners, builds trust and credibility
Safe & Secure: Ensures all learning is aligned to safety and compliance standards.
Your Contribution to the company:
Strive to be always positive and constructive
Adhere to all company policies
Straight talking about the facts of the situation – open discussions are the best way to find solutions
Help others through communicating clearly
Deliver on commitments
Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’
Equality, Diversion & Inclusion
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
