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Open nowPosted 20 days ago

Patient Scheduling Coordinator - Russian Speaking

Workable (global search)108,016 open roles

Where
Northbrook, IL, United States
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Your applicationOpen nowPatient Scheduling Coordinator - Russian SpeakingWorkable (global search) · Northbrook, IL, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 20 days ago

Workable (global search) median: 7 days open

The posting

Why USA Clinics Group?

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.

We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!

Why You'll Love Working with us:

🚀 Rapid career advancement 💼 Competitive compensation package

🤝 Positive, team-oriented environment 🏥 Work with cutting-ed technology

🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company

Position Summary:

As a Patient Scheduling Coordinator, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.

If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization—apply online today!

No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.

Position Details:

  • Location: Northbrook, IL
  • Schedule: Full-time, Monday through Friday
  • Compensation: $20-$23hr based on experience and qualifications.
  • Bilingual Requirement: Fluent in English & Russian Required

Key Responsibilities:

  • Handle inbound and outbound calls in a high-volume
  • Present a positive, professional, and energetic approach to patients.
  • Meet and exceed key performance metrics (KPIs) related to scheduling and retention.
  • Educate patients on services, benefits, and appointment details.
  • Proactively follow up with patients to ensure continued care and appointment attendance.
  • Resolve patient concerns efficiently while maintaining a high level of customer service.
  • Accurately enter patient information and schedule appointments in the system.
  • Work collaboratively with the team to drive patient engagement and retention.
  • Adhere to scripts, decision trees, and compliance protocols.
  • Additional duties as required.

Requirements

  • Fluency in English & Russian Required
  • Prior experience in customer engagement or a retention-driven call center environment.
  • Minimum 1+ years of call center experience in customer service, retention, or a similar role.
  • Exceptional communication skills, both verbal and written.
  • Strong organizational, data entry, and follow-up skills.
  • Proficiency in Word, Excel, and call center systems.
  • Ability to empathize with patients while confidently guiding them toward a solution.
  • Must follow scripts and decision trees as required.
  • Adaptability to a fast-paced, target-driven environment.
  • Regular, consistent, and punctual attendance.
  • Experience in the medical industry is preferred.

Benefits

  • Health insurance (medical, dental, vision)
  • Retirement Plan
  • Paid time off (PTO) (vacation, sick)
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