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Open nowPosted 27 days ago

Patient Support Representative (Chiropractic) - WFH / Dayshift

Workable (global search)108,016 open roles

Where
Metro Manila, Philippines
Work mode
Remote
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Your applicationOpen nowPatient Support Representative (Chiropractic) - WFH / DayshiftWorkable (global search) · Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 27 days ago

Workable (global search) median: 7 days open

The posting

  • Respond to and convert enquiries received through various marketing channels (phone, email, forms, etc.).
  • Provide information about chiropractic services, addressing any questions or concerns potential patients may have.
  • Manage incoming leads, leverage sales skills and follow up in a timely and professional manner.
  • Reactivate previous patients through proactive outreach and follow-up campaigns.
  • Maintain accurate and up-to-date records of all enquiries and interactions in the lead management system.
  • Track and report on lead conversion rates and other relevant metrics.
  • Schedule initial consultations and follow-up appointments for new and existing patients.
  • Coordinate with chiropractors and other clinic staff to ensure availability and smooth scheduling processes.
  • Handle payment transactions for consultations and treatments.
  • Provide detailed information about pricing and payment options.
  • Deliver excellent customer service, ensuring a positive experience for all patients.
  • Address any issues or complaints promptly and professionally, escalating when necessary.
  • Other role specific duties as they arise.

Requirements

  • Bachelor’s degree or certification in Health Sciences, Communications, Business Administration or a related field.
  • Proven experience in a sales support or customer service role, preferably within a medical or healthcare setting.
  • Background in the medical field, such as healthcare administration, medical sales, or a similar area.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Proficiency with lead management and CRM software.
  • Ability to multitask and prioritize effectively in a busy environment.
  • Empathetic, patient-focused attitude with a commitment to delivering high-quality service.
  • High level of professionalism, integrity, and respect for patient confidentiality.

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

  • Permanent work from home
  • Monday–Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time)
  • HMO with 2 free dependents and medical reimbursements
  • Government-mandated benefits
  • Opportunities to work with leading companies in Australia and beyond
  • Training programmes for career development
  • Engaging company outings, team activities and wellness sessions
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

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