Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 hours ago

People Operations Generalist

Workable (global search)107,585 open roles

Where
Newark, DE, United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPeople Operations GeneralistWorkable (global search) · Newark, DE, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 15 hours ago

Workable (global search) median: 3 days open

The posting

People Operations Generalist

Department: People Operations

Reports To: VP of People Operations

Location: Remote (United States)

Employment Type: Full - Time

About TJM Labs

TJM Labs builds Pharmacy AI: the AI agents hundreds of pharmacies rely on to handle the repetitive work that keeps pharmacists away from patients. Our platform handles prescription intake, data entry, refill management and patient calls. It works on top of the systems pharmacies already run, across 26+ pharmacy management systems and the portals and tools around them, so teams can take on more volume with the same staff. Today TJM Labs supports more than 550 pharmacies across the U.S. and Canada and automates over a million pharmacy tasks a day.

TJM Labs is built by pharmacists. Through our Dual-Expert Model™, pharmacists and engineers work side by side to design automation around the real workflows, systems and challenges pharmacies face every day.

We are a remote-first, high-growth organization united by a shared mission to help pharmacies scale without proportionally scaling their workforce. Our culture emphasizes direct impact, autonomy with responsibility, collaboration, practical problem-solving, continuous learning, and a commitment to healthcare. Team members have the opportunity to see their work make a meaningful difference in real pharmacies while contributing to technology that helps healthcare professionals focus on what matters most: their patients.

Requirements

About the Role

As our People Operations Generalist, you'll be the first stop partner for our employees on everything from workplace questions to leaves of absence. You'll own day-to-day functions, keep us compliant as our remote team grows across many U.S. states, and build the processes that help a fast-growing company run smoothly. You'll work closely with our VP of People Operations, Talent Acquisition and teams across the company.

This role is a great fit for someone who loves bringing order to fast-moving environments, treats every employee conversation with care, and wants to help shape how a mission-driven healthcare company scales its people operation function.

Key Responsibilities

  • Run core people operations. Own employee lifecycle work such as onboarding, offboarding, employee changes and records, keeping our HR systems accurate and audit-ready.
  • Employee relations. Serve as a trusted first point of contact for employees and managers. Coach managers through performance, conduct and team concerns, and run fair, well-documented workplace investigations.
  • Help build our total rewards approach. Partner with the VP of People Operations to shape how we pay and reward our team, from compensation benchmarking and salary bands to benefits strategy and clear, consistent processes for offers, raises and annual reviews.
  • Own leave of absence administration. Manage leaves from first request to return to work, including FMLA, state family and medical leave programs, disability and accommodation requests. Keep employees informed and supported throughout.
  • Compliance. Partner with VP of People Operations to track and build policy around global federal and state employment law changes that affect our remote workforce. Responsible for maintaining required postings and notices, and support audits, policy updates and annual compliance work.
  • Partner on people programs. Support projects such as HR system rollouts, benefits enrollment, performance cycles and employee engagement initiatives.
  • Turn data into insight. Maintain clean employee data and pull reports that help leaders make informed decisions.

What you will bring

Required

  • 5+ years of hands-on experience as an HR or People Operations generalist, handling a broad range of employee questions on your own.
  • A track record of managing employee relations matters, including investigations, with sound judgment and discretion.
  • Working knowledge of U.S. employment law and multi-state compliance, including FMLA, ADA and state leave programs. Experience administering leaves of absence and accommodations from start to finish.
  • You've built or improved HR processes and documented them so others can follow them
  • Strong organization skills: you keep many moving pieces on track with accuracy and close attention to detail.
  • You communicate clearly, in writing and in person, with employees at every level.

Nice to have

  • Experience at a startup or high-growth company, where you helped build things from scratch
  • Experience supporting a remote workforce spread across many states
  • Familiarity with HR systems such as Rippling or BambooHR
  • Experience with global teams and compliance functions
  • An HR certification such as SHRM-CP or PHR

Benefits

Benefits

Remote-first collaborative work environment

Paid time off

401K with company match

Health Plan

The opportunity to work at the intersection of healthcare, pharmacy, and AI

Meaningful ownership and opportunity to grow as TJM Labs continues to scale

Equal Employment Opportunity

TJM Labs is an equal opportunity employer. We welcome applicants of every background and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information or any other characteristic protected by law. If you need an accommodation at any point in the hiring process, email [recruiting contact email].

Disclaimer

This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities, duties, qualifications, or requirements. Responsibilities and requirements may change based on business needs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.