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Open nowPosted 937 days ago

Polish Social Media Customer Delight - Lisbon

Workable (global search)19,973 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowPolish Social Media Customer Delight - LisbonWorkable (global search) · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 937 days ago

Workable (global search) median: 2 days open

The posting

Are you looking for a new job opportunity abroad in one of the best capitals in Europe?

Our international client is looking for Polish speakers to join their team in Sunny Lisbon! This is to work for a very well-known national airline company providing support for the Polish market.

Responsibilities:

  • Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email and phone
  • (Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner), both in Polish and English;
  • Provide pre- and post-sales support for all self-service products;
  • Provide product and tool support to improve clients’ experience;
  • Identify trends and solve problems facing multiple SMB clients.

Requirements

  • Excellent communication skills
  • Native level of Polish, fluent level of English.
  • Previous experience in Customer Service.
  • Ability to work under pressure.
  • Good team player.
  • Ability to meet deadlines.

Benefits

  • Refund of the initial flight ticket after 6 months
  • Accommodation provided by the company in shared apartment (bedroom for yourself).
  • Expenses paid by the company (water, electricity, internet and cleaning services).
  • Private health insurance.
  • Social activities
  • Opportunities of career progression
  • Multicultural work environment.
  • Working model: On-site
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