Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 days ago

Pre-Sales Engineer

Workable (global search)108,016 open roles

Where
Netherlands
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPre-Sales EngineerWorkable (global search) · Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 14 days ago

Workable (global search) median: 7 days open

The posting

About Open

Open is building an AI-native customer experience platform that helps companies automate and manage customer communication across chat, email, WhatsApp, and voice. Our customers include fast-growing technology companies and global enterprises across fintech, commerce, logistics, travel, and other industries.

We are looking for a strong Pre-Sales Engineer who can work closely with our commercial team and prospective customers to turn complex requirements into clear, technically credible solutions.

The Role

As a Pre-Sales Engineer at Open, you will sit between Sales, Product, Engineering, and the customer. Your job is to deeply understand a prospect's technical environment, workflows, integrations, security requirements, and business objectives, then design and demonstrate how Open can solve them.

You will be heavily involved in enterprise sales cycles, from the first technical discovery call through solution design, demos, pilots, security reviews, and handoff to implementation.

This is not a role where you simply give standard product demos. You should be comfortable understanding complex systems, APIs, enterprise software, AI agents, telephony, workflows, and customer support infrastructure.

Responsibilities

  • Join enterprise sales calls and lead technical discovery with prospects.
  • Understand the customer's existing architecture, systems, workflows, integrations, and operational requirements.
  • Design proposed Open solutions around each customer's use case.
  • Build highly customized demos and proof of concepts for strategic opportunities.
  • Configure AI agents, workflows, integrations, APIs, and automations for demos and pilots.
  • Explain Open's architecture, AI stack, integrations, security model, infrastructure, and data flows to technical stakeholders.
  • Work with customer engineering, security, IT, operations, and procurement teams.
  • Answer technical questions during RFPs, security reviews, vendor assessments, and procurement processes.
  • Work with Open's engineering and product teams when a deal requires new functionality or deeper technical validation.
  • Help define technical scope and success criteria for pilots and proof of concepts.
  • Identify technical risks early in the sales process and help resolve them before they block a deal.
  • Support integrations with platforms such as Salesforce, Zendesk, Intercom, Genesys, ServiceNow, CRMs, ERPs, payment platforms, and internal APIs.
  • Help customers understand how Open can interact with their backend systems through APIs, MCP, webhooks, workflows, and custom integrations.
  • Demonstrate AI voice, email, chat, WhatsApp, workflow automation, and agentic use cases.
  • Create reusable technical documentation, demo environments, architectures, and solution patterns for the sales team.
  • Provide structured feedback from prospects to Product and Engineering.
  • Ensure a clean technical handoff from Sales to the implementation and customer success teams.

What Success Looks Like

Within your first few months, you should be able to independently take ownership of the technical side of an enterprise opportunity. You should be able to join a discovery call, understand the customer's environment, identify the right architecture, build a compelling demo or pilot, answer technical objections, and move the customer toward deployment.

Over time, you will help us make our enterprise sales process faster and more scalable by creating reusable architectures, demos, documentation, and technical sales playbooks.

Who You Will Work With

  • Account Executives and the commercial team
  • Founders
  • Product and engineering
  • Implementation and customer success
  • Customer engineering and IT teams
  • Security, compliance, and procurement stakeholders

Requirements

What We Are Looking For

  • Strong technical background and ability to understand complex software systems quickly.
  • Experience in solutions engineering, pre-sales engineering, solutions architecture, implementation engineering, or a similar customer-facing technical role.
  • Strong understanding of APIs, REST, webhooks, authentication, integrations, and modern SaaS architecture.
  • Comfortable reading API documentation and testing APIs using tools such as Postman or similar tools.
  • Ability to build lightweight integrations, scripts, or prototypes when necessary.
  • Good understanding of AI and LLM-based systems.
  • Comfortable explaining technical AI concepts to both technical and non-technical stakeholders.
  • Strong communication and presentation skills.
  • Ability to run technical discovery sessions independently.
  • Ability to understand a customer's problem and translate it into a technical architecture.
  • Comfortable working directly with large enterprise customers.
  • Comfortable operating in fast-moving sales cycles where requirements can change quickly.
  • Strong ownership mentality and willingness to do whatever is necessary to move an opportunity forward.

Nice to Have

  • Experience with customer experience or customer support platforms such as Salesforce Service Cloud, Zendesk, Intercom, Genesys, Talkdesk, or ServiceNow.
  • Experience with contact centers, telephony, SIP, VoIP, or voice AI.
  • Experience with enterprise security, SSO, SAML, OAuth, RBAC, and data residency requirements.
  • Experience working with regulated industries such as financial services, payments, telecommunications, or healthcare.
  • Experience with cloud infrastructure such as AWS, Azure, Google Cloud, or Oracle Cloud.
  • Basic coding ability in JavaScript, TypeScript, Python, or a similar language.
  • Experience building or deploying AI agents or LLM applications.

The Ideal Person

The ideal person is technical enough to sit with a customer's engineering team and commercial enough to understand what actually matters in a sales process. You enjoy getting into the details, building things yourself, talking to customers, and turning complicated requirements into simple solutions.

You should be equally comfortable presenting to a CTO, debugging an API integration, building an AI demo, and helping an Account Executive close an enterprise deal.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.