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Open nowPosted 2 days ago

Product Manager

Workable (global search)108,016 open roles

Where
United Kingdom
Work mode
Remote
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Your applicationOpen nowProduct ManagerWorkable (global search) · United Kingdom

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 2 days ago

Workable (global search) median: 7 days open

The posting

The Role

As Product Manager, you'll own the development and growth of Lilli's apps and services for carers and families. The role is predominantly direct-to-consumer, with additional responsibility for the front-end experience of our public sector products.

Working closely with the Head of Product, you'll turn our wider product strategy into something families can rely on: easy to understand, simple to get started with, useful day-to-day, and trustworthy enough to support the wellbeing of a loved one.

You'll own the full product cycle — from discovery through to delivery and ongoing improvement — and you'll be expected to bring strong product judgement, back decisions with evidence, and take ownership of whether what you build actually works.

What You'll Do

  • Own the Family product area within Lilli's wider product strategy, and work with the Head of Product to define how it connects with our public sector offering.
  • Build a deep understanding of families and carers — their needs, behaviours, motivations, and the reasons they disengage.
  • Own the customer journey end-to-end: from proposition and onboarding through to regular use, engagement and retention.
  • Identify and prioritise the problems worth solving, using interviews, observation, product analytics, support feedback and experimentation.
  • Turn ambiguous customer problems into clear product hypotheses, requirements and measurable outcomes.
  • Shape solutions in close partnership with Engineering, Data Science and Design, from discovery through delivery.
  • Make clear prioritisation and scope trade-offs within your product area.
  • Define success metrics and use data to understand whether what you've built is working.
  • Run experiments to improve activation, engagement, retention and overall customer experience.
  • Partner with Commercial, Marketing, Customer Success and Operations to make sure the whole proposition works — not just the software.
  • Bring customer evidence and product learnings back to the Head of Product and wider business, and challenge assumptions when the evidence points elsewhere.

Requirements

About You

  • You've owned and grown consumer products, and understand what makes them work: proposition, onboarding, activation, engagement and retention.
  • You're comfortable using product analytics and customer research to make decisions, not just gather requirements.
  • You can turn ambiguous customer problems into clear priorities — and clear products.
  • You've worked closely with engineers, designers and data teams throughout the product lifecycle.
  • You're comfortable experimenting, learning fast, and changing direction when something isn't working.
  • You have strong product judgement, and can tell the difference between what customers ask for and the problem they actually need solved.
  • You care about simple, high-quality customer experiences.
  • You communicate clearly, and can challenge colleagues and stakeholders constructively.
  • You measure success by customer and business outcomes — not features shipped.
  • Experience with design, AI or data-driven products, connected devices, healthcare, or other products where trust is essential — valuable, but not required

Benefits

  • We are a remote company with flexible working hours and believe that having an inspiring space to work is important.
  • We don’t have an office so we will provide everything you need to set you up at home
  • We get together regularly to collaborate, review and plan our progress as well as celebrate our teammates and our successes
  • We have a team dedicated to ensure we have a solid working culture that is supportive and inclusive
  • Unlimited Work Away from Home days
  • A generous 28 days’ annual leave + bank holidays
  • Health Cash Plan
  • Electric Car Scheme

Salary: £50,000-£60,000

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