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Open nowPosted 4 days ago

Program Director - 2008576

Workable (global search)108,016 open roles

Where
New York, NY, United States
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Your applicationOpen nowProgram Director - 2008576Workable (global search) · New York, NY, United States

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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 4 days ago

Workable (global search) median: 7 days open

The posting

Job Description

Job Title: Case Manager/Family Development Coach

Location: Alianza Dominicana Cultural Center – Washington Heights

FLSA Status: Full Time, Non-Exempt

Classification: Please refer to EEO-1 Job Classification Guide (i.e. Executive, Professional, Administrative Support Worker, Service Worker, etc.

Department: Case Management Program/Contract: N/A

Reports to: CM Site Supervisor

Supervisory Responsibilities: Yes No X

Summary:

The Case Management Department of Catholic Charities Community Services (CCCS) seeks to ensure that everyone in the community has what is necessary to live a dignified human life: shelter, food, clothing, access to services and other resources. We serve a wide population that includes immigrants, seniors, families facing financial crisis, and food insecurity. We use a strength’s based and client-centered approach in our work, always striving to help communities resolve crises, adapt and thrive.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Direct Client Services:

  • Provides effective engagement, assessment, service planning and follow-up using a strengths based and trauma-informed approach.
  • Provides crisis intervention in emergencies and disasters around shelter, food, clothing, and other basic needs through the provision of financial assistance, food pantry, goods, advocacy, access to benefits and resources.
  • Responds to disasters within the community or city as assigned and needed to provide case management support.
  • Develops a comprehensive understanding of the complex social service system and partners with clients to better navigate these networks.
  • Designs and provides peer support groups in collaboration with community members.

Community Engagement:

  • Provides services to the whole family including parents, children and grandparents and identifies and builds upon support systems and community networks.
  • Conducts community outreach to build program capacity.
  • Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities.

Administrative:

  • Enters information into Data Management System(s).
  • Meets program deliverables in a timely and efficient manner and works collaboratively with the funding partner (Department of Youth and Community Development—DYCD).
  • Completes requests for financial assistance and gathers relevant supportive documentation in a timely, efficient, and thorough manner.
  • Attends and participates in weekly supervision, monthly Department meetings, team meetings, community meetings, trainings, and other agency-related activities.
  • Assists at other sites as needed.

Position Type and Expected Hours of Work:

  • This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel for field visits, outreach, staff meetings and/or escorting clients at least 20% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Work with clients who require consistent and comprehensive support, some under potentially stressful conditions.
  • Remain in a stationary position at a workstation and use a computer approximately 70% of the time.

Requirements

Qualifications

Education and/or experience required:

  • Bachelor’s degree preferred or Associate’s degree required in human services with at least two years’ experience in the social services field.
  • Bilingual Spanish/English required.

Skills, Licenses, and/or competencies required:

  • Excellent interpersonal skills: the ability to work well independently and as part of a team.
  • Knowledge of social service delivery systems and local resources.
  • Excellent organizational, time-management and communication skills.
  • WIFI access and an ability to successfully navigate remote technology, if needed.
  • Ability to utilize Microsoft Office Suite, Google Suite, and Data Management systems built on a Salesforce platform.
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