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Open nowPosted 247 days ago

Project Manager (BAU)

Workable (global search)108,016 open roles

Where
Andheri, MH, India
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Your applicationOpen nowProject Manager (BAU)Workable (global search) · Andheri, MH, India

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 247 days ago

Workable (global search) median: 7 days open

The posting

Junior Project Manager – BAU & Support Operations

Role Overview

We are looking for a Junior Project Manager to manage BAU operations and support teams, acting as the primary point of contact for day-to-day queries from multiple stakeholders, including senior leadership. The role is delivery and communication focused, not a hands-on engineering role.

Key Responsibilities (Mandatory)

· Own BAU operations for assigned platforms/projects

· Manage support queues, prioritize incoming BAU queries and incidents

· Coordinate with L1/L2/L3 teams to ensure SLA and TAT adherence

· Act as the single point of contact for stakeholders, including senior executives

· Run daily/weekly BAU calls, status updates, and escalation management

· Prepare and share BAU dashboards, incident reports, and executive summaries

· Handle production issues, root cause coordination, and post-incident reviews

· Maintain PM artifacts such as RAID logs, status reports, and action trackers

Requirements

Required Experience

· 2–5 years of experience as Junior Project Manager, PMO, Operations Manager, or Delivery Coordinator

· Hands-on BAU / Support team management experience (non-negotiable)

· Strong stakeholder communication and expectation management skills

· Experience handling escalations and executive-facing communication

Good to Have

· Exposure to data platforms, analytics, or Snowflake

· Basic understanding of data engineering concepts

· Experience working with technical delivery teams

What This Role Is Not

· Not a data engineering role

· Not a hands-on coding role

· Not a senior project or program manager role

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