The posting
We are Helium Health!
A full-service Healthtech company on a journey to digitize healthcare across Africa. We have been doing this since 2016, and our pioneering approach has helped to transform healthcare delivery systems across Sub-Saharan Africa and the GCC, creating an alternative vision for patients and providers, whilst facilitating hundreds of thousands of high-quality patient experiences every month.
We are very good at creating for the market we live in, because we fully understand from our own experiences. Our innovative and reliable products are engineered for the nuances of the African landscape, empowering frontline providers to deliver excellent healthcare to patients. Our products span Provider Digitization, Financial Solutions, and Public Health & Data Partnerships, including HeliumOS, HeliumDoc, HeliumCredit, HeliumWallet, and HeliumCares.
HeliumCares is implementing a multi-state maternal health programme to improve women’s access to timely maternal health information, risk assessment, and appropriate care through WhatsApp and HeliumDoc, supported by an Antenatal Risk Stratification (ARS) tool. The programme will work with State Ministries of Health, healthcare facilities, community health workers, and other stakeholders to drive user recruitment, risk assessment, referrals, and linkage to care.
We are looking to hire a Public Health implementation officer to coordinate implementation within Oyo state to oversee field activities and stakeholder engagement, monitor performance, and ensure programme targets and deliverables are achieved.
Responsibilities:
State-Level Project Implementation
- Coordinate implementation of programme activities within the state in line with approved workplans, timelines, targets, and quality standards.
- Translate programme plans and milestones into weekly and monthly state-level implementation activities.
- Coordinate implementation across participating healthcare facilities, communities, community health workers, and other field partners.
- Track state-level milestones and proactively identify and escalate implementation delays, risks, and operational challenges.
- Coordinate state-level activities including sensitisation, training, recruitment drives, facility engagement, stakeholder meetings, and programme reviews.
User Recruitment and Activation
- Implement the state's user recruitment and activation strategy across participating facilities and communities.
- Coordinate facility-based recruitment, CHW outreach, community activation drives, referrals, and partner-led recruitment activities.
- Set and monitor recruitment targets for field personnel and participating facilities in line with programme targets.
- Support field teams to identify eligible women and onboard them onto the digital platform.
- Monitor recruitment and activation data to ensure reported users are appropriately onboarded and meet programme requirements.
- Identify underperforming locations or recruitment channels and implement corrective actions with the project team.
Field Team and CHW Coordination
- Coordinate and supervise CHWs and other field personnel supporting programme implementation within the state.
- Assign activities and performance targets and monitor delivery against agreed expectations.
- Conduct regular field-team check-ins and provide implementation guidance and problem-solving support.
- Ensure field personnel have the training, information, materials, and operational support required to carry out their responsibilities.
- Review and validate field activity reports and supporting documentation.
Health Facility Coordination
- Build and maintain effective working relationships with participating public and private healthcare facilities.
- Coordinate facility onboarding and implementation of programme activities within participating facilities.
- Work with facility focal persons and recruitment stewards to support user recruitment, risk assessment, sensitisation, and adoption of the programme's digital tools.
- Monitor facility participation and address or escalate implementation challenges.
- Coordinate facility-level capacity-building and ongoing implementation support.
Government and Stakeholder Engagement
- Serve as the day-to-day programme liaison with relevant state-level government stakeholders, under the direction of the programme leadership team.
- Maintain effective working relationships with the State Ministry of Health, participating facilities, community stakeholders, and implementation partners.
- Support state kickoff meetings, advocacy engagements, dashboard reviews, programme reviews, and other stakeholder meetings.
- Document agreed actions from stakeholder engagements and ensure appropriate follow-up.
- Represent the programme at approved state-level meetings and engagements as required.
Training and Implementation Support
- Coordinate orientation and capacity-building activities for CHWs, facility personnel, and other relevant stakeholders.
- Support field personnel and participating facilities in effectively using the programme's digital tools.
- Identify recurring operational or user challenges and escalate technical issues to the appropriate central team.
- Gather structured feedback from users, healthcare facilities, and field personnel to support continuous improvement.
Monitoring, Data Quality and Reporting
- Track state performance against programme indicators, recruitment targets, facility targets, and implementation milestones.
- Maintain accurate records of recruitment, facility participation, field activities, training, stakeholder engagement, and other programme activities.
- Review field data for completeness, accuracy, and consistency and ensure identified discrepancies are resolved.
- Prepare and submit timely weekly and monthly implementation reports.
- Use programme dashboards and other monitoring tools to identify performance gaps and support corrective action.
- Document implementation lessons, challenges, beneficiary feedback, and relevant success stories.
Logistics and Resource Management
- Coordinate logistics for field activities, community activation drives, training, facility visits, and stakeholder engagements.
- Ensure appropriate use and accountability for programme resources and materials assigned to the state.
- Maintain accurate documentation of materials distributed, field activities, and other required implementation records.
- Coordinate field schedules to support efficient use of programme resources.
Quality, Safeguarding and Compliance
- Ensure state-level implementation complies with approved programme protocols, organizational policies, data-protection requirements, and relevant ethical and regulatory requirements.
- Ensure appropriate confidentiality and handling of participant and programme information.
- Ensure recruitment and community-engagement activities are conducted respectfully and in accordance with approved programme procedures.
- Identify and promptly escalate quality, safeguarding, or compliance concerns.
Requirements
- Bachelor's degree in Public Health, Nursing, Community Health, Health Sciences, Social Sciences, or a related field.
- Minimum of 4 years of relevant experience in public health programme implementation, community health, field operations, healthcare delivery, or a related area.
- Demonstrated experience coordinating field-based health programmes and working with healthcare facilities, CHWs, government stakeholders, or community-based organisations.
- Experience supervising or coordinating field teams and managing implementation and performance targets.
- Strong understanding of community engagement, health programme implementation, and field-level monitoring.
- Experience with maternal and reproductive health programmes is an advantage.
- Experience working with digital health or technology-enabled healthcare interventions is an advantage.
- Strong reporting, documentation, data-quality, and basic analytical skills.
- Ability to interpret programme data and use performance information to guide implementation decisions.
- Excellent communication, stakeholder-management, and interpersonal skills.
- Strong organisational skills and ability to coordinate multiple activities and stakeholders simultaneously.
- Ability and willingness to travel regularly within the assigned state.
- Fluency in English and proficiency in relevant local languages is an advantage.
- Resident in the Oyo state.
Benefits
This role offers a competitive pay and other benefits and perks.
Helium Health is an equal opportunity employer, thus it is not biased in its employment to any race, colour, creed, religion, sex or physical disability.
