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Open nowPosted 33 hours ago

Quality Control Lead

Workable (global search)107,990 open roles

Where
Bengaluru, KA, India
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Your applicationOpen nowQuality Control LeadWorkable (global search) · Bengaluru, KA, India

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
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  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 33 hours ago

Workable (global search) median: 6 days open

The posting

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟮𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲-𝟭𝟮 𝗟𝗣𝗔)

Experience: 3+ yrs

Location: Bengaluru

Job Type: Full-time

We are looking for a proactive and commercially minded Business Operations & Strategy Professional to support the growth and operational execution of a technology-driven business operating across D2C and B2B channels.

The role involves working across business operations, process improvement, analytics, cross-functional coordination, and strategic initiatives. The ideal candidate will be comfortable working in a fast-paced environment, analysing business performance, identifying improvement opportunities, and helping translate strategic priorities into measurable execution.

Requirements

Key Responsibilities

  • Support business leadership in executing strategic and operational priorities.
  • Analyse business performance, operational metrics, sales data, and customer trends to identify opportunities and risks.
  • Develop MIS reports, dashboards, business reviews, and performance summaries for management.
  • Identify process gaps and recommend improvements to increase operational efficiency and scalability.
  • Coordinate cross-functional initiatives across Sales, Marketing, Finance, Supply Chain, Technology, and Customer Operations.
  • Track strategic projects, action items, timelines, dependencies, and outcomes.
  • Support business planning, forecasting, budgeting, and performance-management activities.
  • Analyse D2C and B2B business performance across sales, customer acquisition, retention, fulfilment, and operational metrics.
  • Support initiatives related to customer experience, process optimisation, and service improvement.
  • Develop business cases, presentations, analysis, and recommendations for leadership discussions.
  • Establish and monitor key performance indicators and ensure timely reporting.
  • Identify opportunities for automation, process standardisation, and technology-enabled operational improvements.
  • Conduct market, competitor, customer, and business research to support strategic decision-making.
  • Work with internal stakeholders to implement new processes, systems, and operational initiatives.
  • Monitor execution of business initiatives and highlight risks, delays, and dependencies to leadership.
  • Support special projects and other strategic initiatives as required.

What Makes You a Great Fit

  • 3+ years of experience in business operations, business strategy, management consulting, analytics, program management, or a similar role.
  • Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
  • Experience working with business metrics, MIS, dashboards, reporting, and performance analysis.
  • Strong understanding of business operations, process improvement, and cross-functional execution.
  • Experience working in D2C, B2B, ecommerce, retail, technology, consumer electronics, or other fast-paced business environments is advantageous.
  • Strong proficiency in MS Excel/Google Sheets and PowerPoint/Google Slides.
  • Familiarity with BI and analytics tools is an advantage.
  • Ability to manage multiple projects, priorities, stakeholders, and deadlines simultaneously.
  • Strong communication and presentation skills with the ability to interact with senior stakeholders.
  • Proactive approach to identifying problems and driving them toward resolution.
  • Strong attention to detail, ownership, and execution discipline.
  • Ability to work independently while collaborating effectively across functions.
  • Comfortable working in a dynamic, growth-oriented environment where priorities can evolve quickly.
  • Bachelor's degree in Business, Engineering, Economics, Finance, Management, or a related discipline is preferred.
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