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Open nowPosted 69 days ago

Receptionist - Customer Support Center - Bilingual

Workable (global search)108,016 open roles

Where
Regina, SK, Canada
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Your applicationOpen nowReceptionist - Customer Support Center - BilingualWorkable (global search) · Regina, SK, Canada

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 69 days ago

Workable (global search) median: 7 days open

The posting

Réceptionniste – Centre de soutien à la clientèle - Bilingue

Regina SK | Temps plein

Salaire : a partir de 43K

À propos du poste :

Nous sommes actuellement à la recherche d’un(e) réceptionniste professionnel(le) et orienté(e) vers le service à la clientèle pour rejoindre notre Centre de soutien à la clientèle à Regina. La personne idéale possède d’excellentes compétences en communication et en relations interpersonnelles, un grand sens de l’organisation ainsi qu’un engagement envers un service à la clientèle de qualité, en français et en anglais.

Ce poste représente une excellente opportunité de joindre une équipe dynamique et de contribuer au succès d’une entreprise axée sur l’excellence opérationnelle et la satisfaction de la clientèle.

Principales responsabilités :

• Répondre et acheminer les appels, courriels et demandes des clients en personne

• Offrir un service à la clientèle professionnel et courtois

• Répondre efficacement et rapidement aux questions et préoccupations des clients

• Assurer la mise à jour et l’exactitude des dossiers clients

• Gérer le courrier entrant et sortant en respectant la confidentialité

• Maintenir un espace d’accueil propre et accueillant

• Gérer l’inventaire et les fournitures de bureau

• Soutenir les tâches administratives et opérationnelles au besoin

• Faire preuve de flexibilité et d’adaptabilité dans un environnement dynamique

Qualifications et compétences :

• Excellentes capacités d’organisation et de gestion des priorités

• Excellentes compétences en communication orale et écrite

• Bilinguisme français–anglais requis

• Bonne maîtrise de la suite Microsoft Office

• Professionnalisme au téléphone et bonnes habiletés relationnelles

• Capacité à travailler de façon autonome et en équipe

• Souci du détail et bonnes capacités de résolution de problèmes

• Une expérience en service à la clientèle ou à la réception est un atout

• Une expérience en centre d’appels est un atout

• Diplôme d’études secondaires, GED ou combinaison équivalente de formation et d’expérience

Ce que nous offrons :

• Salaire compétitif

• Gamme complète d’avantages sociaux

• Opportunités de formation et de développement professionnel

• Environnement de travail collaboratif et stimulant

• Programmes d’épargne-retraite (pension et REER)

• Possibilités d’avancement au sein d’une organisation bien établie

Postulez dès aujourd’hui et joignez une équipe engagée envers l’excellence du service et le développement professionnel.

------------------

Receptionist – Customer Support Center – Bilingual

Regina, SK | Full-Time

Salary range : Starting from 43K

About the Position :

We are currently seeking a professional and customer-oriented Receptionist to join our Customer Support Center in Regina. The ideal candidate will demonstrate excellent communication and interpersonal skills, strong organizational abilities, and a commitment to delivering outstanding customer service in both French and English.

This role offers an exciting opportunity to join a dynamic team environment and contribute to a company focused on operational excellence and customer satisfaction.

Key Responsibilities :

• Answer and route incoming customer calls, emails, and in-person inquiries

• Provide professional and courteous customer service

• Respond to customer questions and complaints effectively and promptly

• Maintain accurate customer records and information

• Manage incoming and outgoing mail while ensuring confidentiality

• Maintain a clean and welcoming reception area

• Manage office inventory and supplies

• Support administrative and operational tasks as required

• Demonstrate flexibility and adaptability in a fast-paced environment

Qualifications and Skills :

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Fluency in both French and English is required

• Proficiency with Microsoft Office applications

• Professional telephone etiquette and interpersonal skills

• Ability to work independently and collaboratively within a team

• Strong attention to detail and problem-solving skills

• Previous customer service or reception experience is considered an asset

• Call center experience is an asset

• High school diploma, GED, or equivalent combination of education and experience

What We Offer :

• Competitive compensation

• Comprehensive benefits package

• Professional development and training opportunities

• Supportive and collaborative work environment

• Retirement savings programs (Pension and RRSP)

• Opportunity to grow within a well-established organization

Apply today and become part of a team committed to service excellence and professional growth.

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