Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 230 days ago

Recovery Manager

Workable (global search)108,016 open roles

Where
Lagos, LA, Nigeria
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRecovery ManagerWorkable (global search) · Lagos, LA, Nigeria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 230 days ago

Workable (global search) median: 7 days open

The posting

Who We Are

We are building a category-defining financial institution focused on expanding access to credit for underbanked individuals and small businesses across Nigeria. Through innovative lending, savings, and deposit solutions, we are redefining convenience, speed, and customer experience.

The Role

The Recovery Manager is responsible for the overall performance of Non-Performing Loans (NPL) and Written-Off Recoveries, including exceeding monthly recovery targets, safeguarding portfolio quality, proactively addressing performance gaps, and fostering a high-performance recovery culture. This role is for operators who think in numbers and manage by data, are obsessed with targets, run rates, and gap closure, can balance firmness with customer empathy, take extreme ownership and deliver results under pressure, challenge inefficiency and raise the performance bar, and move fast, act decisively, and execute relentlessly.

Responsibility

1. Target Ownership & Run-Rate Management

  • Deliver 100%+ of monthly NPL and written-off recovery benchmarks.
  • Translate monthly targets into weekly and daily run-rate expectations.
  • Identify deficits early and execute structured recovery sprints.

2. Performance Governance

  • Implement daily war-room reviews.
  • Track PTP conversion rates, RPC rates, contactability, and agent productivity.
  • Reallocate high-value accounts to top performers when necessary.
  • Enforce strict accountability at Team Lead and Agent levels.

3. Strategy & Continuous Improvement

  • Design and execute data-driven recovery strategies.
  • Lead portfolio segmentation (balance-based, risk-based, behavior-based).
  • Improve PTP kept rates and reduce roll-forward rates.
  • Introduce structured incentive models to drive productivity.

4. Team Leadership & Capability Building

  • Recruit, develop, and retain high-performing recovery talent.
  • Coach Team Leads to operate with discipline and urgency.
  • Build a performance culture where underperformance is corrected quickly.

5. Executive Reporting & Insight

  • Provide sharp, insight-led reporting to executive management.
  • Forecast month-end outcomes based on real-time run rate.
  • Highlight risks to profitability early and propose mitigation plans.

Requirements

Mandatory

  • HND or BSc in a relevant discipline.
  • Minimum of 7+ years’ experience in Recoveries (consumer lending or fintech preferred).
  • Proven track record of consistently hitting or exceeding recovery targets.
  • Strong analytical capability and data fluency.

Advantageous

  • Experience in digital collections platforms.
  • Exposure to credit risk or portfolio analytics.
  • Experience managing >20 collectors.

Core Competencies

  • Advanced negotiation and objection handling.
  • Data-driven decision making.
  • Strong execution discipline.
  • Conflict resolution and escalation management.
  • High emotional resilience under pressure.
  • Clear and confident communication at all levels.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.