Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

Regional IT Analyst

Workable (global search)108,016 open roles

Where
Orlando, FL, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRegional IT AnalystWorkable (global search) · Orlando, FL, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 17 days ago

Workable (global search) median: 7 days open

The posting

At Moss, a Vomela Company, our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Apply now to find your place at Moss.

Location: Onsite role in Orlando, FL or Las Vegas, NV with 5% travel required between sites

Pay Range: $80,000 - 90,000 USD/annually

Job Summary

We are looking for a Regional IT Analyst to support two production locations. The role is deliberately split: approximately half the week is hands-on technical support covering hardware, software, and networking, and half is front-line support for our ERP and connected business systems access, errors, data, and the documentation that keeps them usable.

What You'll Do...

Site Support (50%)

  • Serve as first and second-line support for both locations across hardware, software, and connectivity.
  • Complete tickets through resolution and including documentation
  • Same-day remote response, on-site presence within the committed window, and a scheduled visit cadence at whichever site is not home base.
  • Deploy, configure, and support laptops, desktops, peripherals, printing, and production-adjacent equipment at both sites, working within the endpoint standards.
  • Support the physical network edge - switching, wireless coverage, cabling, and site connectivity. Diagnose locally and coordinate with central network and infrastructure staff on changes that extend beyond the site.
  • Provide on-site presence and coordination through the planned Las Vegas network hardware refresh, including pre-staging, day-of execution, and post-cutover stabilization.
  • Handle account provisioning, hardware issue, and departure recovery in coordination with central IT and HR. Build and maintain runbooks, and work with a designated non-IT site contact at the alternate location for remote coverage.

ERP and Business Systems Support (50%)

  • Manage logins, role assignment, and permission sets across the ERP and connected platforms.
  • Act as first responder when a system throws an error or behaves unexpectedly. Reproduce the issue, determine whether the cause is access, data, or a genuine defect, and either resolve it or escalate with enough detail that the next person does not start over.
  • Build working knowledge of how data is actually structured and entered such as where a field means something different from what its label suggests, where conventions differ between sites, and which records other processes depend on.
  • Write and maintain the standard operating procedures and how-to documentation site users work from, and keep them current as processes and platforms change.
  • Train site users on the systems they work in daily. Identify where designed process and actual floor practice have drifted apart, and close the gap through training, documentation, or a corrected setting.
  • Route work that requires a build or a configuration change into the enterprise intake process with enough context to be acted on, rather than operating a parallel one.

Requirements

What You'll Bring...

  • 3+ years in IT support, service desk, or site/regional IT with direct end-user responsibility across hardware, software, and networking
  • Hands-on experience working inside an ERP platform supporting end users, managing access and permissions, and troubleshooting errors and data issues
  • Working knowledge of Windows desktop troubleshooting, identity and access, networking fundamentals, and endpoint security tooling
  • Disciplined use of a ticketing system, including documentation
  • Strong written communication
  • Credibility with the operators on the production floors
  • Ability to carry a support queue and a platform workstream in the same week
  • Willingness to travel regularly between Las Vegas and Orlando, with occasional additional travel

Preferred

  • Manufacturing, printing, fabrication, event production, or engineered-to-order environment preferred
  • Microsoft Dynamics 365 Business Central, or comparable mid-market ERP experience
  • Experience supporting large-format production, cutting, or finishing equipment
  • SQL or reporting-tool fluency (Power BI, Domo, or similar)
  • Familiarity with ITIL 4 service management concepts
  • Experience through network refresh, site build-out, or facility relocation

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Short Term & Long-Term Disability
  • Training & Development
  • Wellness Resources

Physical Demands

This role requires regular communication, both verbal and written, and frequent use of hands for computer and office equipment. The position may involve occasional standing, walking, or lifting up to 25 pounds. Vision requirements include close and distance vision with the ability to adjust focus. Intermediate to advanced technical aptitude is required.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.