Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 72 days ago

Remote Patient Navigator for Healthcare Company

Workable (global search)108,016 open roles

Where
Bogotá, Bogota, Colombia
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRemote Patient Navigator for Healthcare CompanyWorkable (global search) · Bogotá, Bogota, Colombia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 72 days ago

Workable (global search) median: 7 days open

The posting

Work From Anywhere in LATAM or the Philippines

Work Schedule: US Timezone (Flexible) | Staggered 9-hour shifts: 6:00 AM – 2:00 PM or 2:00 PM – 10:00 PM ET, transitioning to Sunday–Thursday coverage post-ramp

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Hear why we exist, what we believe in, and who we're building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

About the Client

A fast-growing digital health company pioneering non-surgical weight loss care is hiring a Patient Navigator to convert inbound patient inquiries into booked clinical consultations and completed treatment decisions.

The company combines telehealth with distributed clinics across 10 US states and a virtual care team of physicians, nurse practitioners, dietitians, and coaches. Founded by leading medical school professors, it is scaling rapidly across multiple US markets and is building a brand-new Client Intake team to support surging patient volume.

About the Role

The Patient Navigator owns two phases of the patient journey. On the front end, they pick up inbound calls, lead pre-scheduled 15-minute video intro calls, screen for financing readiness and benefits eligibility, and book qualified patients for clinical consultations.

Core Responsibilities

Inbound Call Management & Front-End Patient Screening

  • Pick up inbound calls at a 90–95% rate during business hours
  • Attend 100% of pre-scheduled 15-minute video intro calls with potential patients
  • Screen patients using structured financing-readiness and benefits-eligibility questions
  • Educate potential patients on the client's non-surgical procedure offering in an educational, rapport-driven manner
  • Book qualified patients for clinical consultations with nurse practitioners

Post-Consultation Warm Handoff & Closing Support

  • Join the last 10 minutes of medical consultations conducted by nurse practitioners
  • Walk patients through next steps, payment logistics, and financing options
  • Schedule follow-up calls for patients with outstanding questions
  • Drive conversion from warm handoff to final payment and closing

Documentation, Systems & Metrics Tracking

  • Document all patient interactions in the company's EHR system (calls, texts, scheduling)
  • Maintain HIPAA-compliant workflows and data-handling protocols
  • Track consultation booking rate and warm-handoff close rate from Day 1
  • Collaborate with the team via Google Workspace (Google Chat as primary channel)

Requirements

Must-Have

  • 2+ years of US healthcare experience in a patient-facing role (intake, coordination, scheduling, patient services, telehealth support, or clinical)
  • Hands-on experience handling high-volume inbound patient calls and conducting scheduled video-based patient conversations
  • Demonstrated experience discussing payment, financing, or cost options directly with patients or customers
  • Proven experience working US business hours (ET/CT), including shift-based coverage
  • Proficiency with Google Workspace and EMR/EHR or comparable healthcare scheduling platforms
  • Ability to work on a MacBook within HIPAA-compliant workflows
  • C1+ English (CEFR) with a neutral accent for US patient-facing phone and video communication

Nice-to-Have

  • Exposure to GLP-1 programs, medical weight loss, bariatric, or obesity care patient populations
  • Spanish fluency in addition to English
  • RN, LPN, or other clinical credentials
  • Experience at a telehealth platform or cash-pay elective medical practice
  • Prior Sunday or non-traditional shift coverage experience

Benefits

  • Competitive Salary: Based on experience and skills
  • Remote Work: Fully remote—work from anywhere
  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
  • Generous PTO: In accordance with company policy
  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
  • Direct Mentorship: Guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Connect with professionals worldwide

Our Recruitment Process

  1. Application
  2. Screening
  3. Skills Assessment
  4. Topgrading Interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.