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Open nowPosted 24 days ago

Residential Association Manager

Workable (global search)108,016 open roles

Where
Cleveland, OH, United States
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Your applicationOpen nowResidential Association ManagerWorkable (global search) · Cleveland, OH, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 24 days ago

Workable (global search) median: 7 days open

The posting

$75,000–$80,000 (salary/exempt) dependent on experience | Full-Time Monday-Friday, 8:30a-5:00p | Hybrid

Are you a dynamic property management leader who thrives in fast-paced, high-touch environments? The Coral Company is seeking an experienced Association Manager to lead operations for a portfolio of 6-10 HOA/COA residential communities to build strong client relationships and deliver exceptional resident experiences.

This is an opportunity for a highly organized, proactive leader who can confidently manage people, manage the daily property management activities, anticipate operational needs before they arise, and bring energy, accountability, and professionalism to every interaction.

What You’ll Do

  • Portfolio Operations & Association Management: Oversee the day-to-day operations and operational performance of an assigned portfolio of residential HOA and COA community associations with a focus on organization, efficiency, and service excellence.
  • Board Relations & Governance: Serve as the primary relationship manager for Board members, clients, residents, and vendors. Prepare for and attend monthly and annual association board meetings, enforce community rules, and manage resident violations fairly and consistently.
  • Financial & Budget Management: Create and manage annual operating and capital expenditure budgets. Monitor and assist with financial reporting, variance explanations, invoice approvals, insurance oversight, and association dues/accounts receivable collections.
  • Maintenance & Vendor Partnerships: Oversee community visits, property inspections, and preventative maintenance programs. Solicit competitive vendor bids, negotiate contracts to ensure quality service and cost-efficiency, and oversee capital improvement projects.
  • Team Leadership & Development: Lead, motivate, and develop assistant association managers and on-site team members across operations, maintenance, and customer service. Handle recruitment, onboarding, training, payroll, scheduling, and performance evaluations.
  • Customer Service & Urgent Response: Maintain exceptional attention to detail, proactive challenge resolution, and a prioritized to-do list for each community. Deliver polished, highly responsive written and verbal communication, and respond confidently and quickly to 24/7 property emergencies.

What We’re Looking For

Qualifications & Skills

  • Experience: 3+ years of residential association (HOA/COA) property management experience, ideally managing a portfolio of 500–1,000 units. A college degree in Business Management or a related field is preferred.
  • Technical Proficiency: High computer literacy, including strong command of Microsoft Office programs, PDF software, and property financial software.
  • Leadership & HR: Demonstrated experience managing, motivating, and developing people, including full-cycle HR functions (recruiting, onboarding, training, payroll, timekeeping, and performance management).
  • Work Style & Environment: Proven ability to work both independently and collaboratively. Must maintain a dedicated home office and possess reliable transportation to travel to communities within your assigned portfolio and the corporate office as needed throughout the week.
  • Core Competencies: Exceptional organizational and time-management skills with the ability to self-manage projects independently, prioritize tasks, and meet strict deadlines.
  • Communication & Service: Professional, responsive verbal and written communication skills paired with a high-level passion for customer-centric service.
  • Personal Attributes: Highly detailed, flexible, adaptable to change, and possessing a strong work ethic with a reliable commute to assigned locations.

Why Join The Coral Company?

At The Coral Company, we believe exceptional communities start with exceptional people. We’re looking for leaders who take pride in delivering results, elevating teams, and creating outstanding resident experiences every day.

Benefits

  • 401(k) with Employer Match
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • Ample Paid Time Off (personal & vacation), plus 13 Annual Paid Holidays
  • Employee Referral Program
  • Anniversary Recognition Program
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