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Open nowPosted 69 days ago

Retail General Manager

Workable (global search)108,016 open roles

Where
Philadelphia, PA, United States
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Your applicationOpen nowRetail General ManagerWorkable (global search) · Philadelphia, PA, United States

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 69 days ago

Workable (global search) median: 7 days open

The posting

Printfresh, the Philadelphia lifestyle brand known for joyful, hand-painted prints, is opening a cafe and retail flagship designed to feel joyful and memorable, and we're looking for a hands-on Experiential Retail Lead to bring it to life. You'll be equal parts operator, curator, host, and merchant: leading day-to-day cafe and retail operations while creating the events, displays, and thoughtful details that make people linger and return. You'll run the business with an owner's mindset, build a warm, energetic culture that keeps people coming back, and grow into a multi-store leadership role as we expand.

Mission

Run the space

  • Lead daily operations: Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.
  • Own the business: Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.

Create the experience

  • Program & host: Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.
  • Hospitality that sticks: Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk-ins into regulars and regulars into superfans.

Merchandise & curate

  • Style the mix: Curate a layered mix of core products, seasonal collections, gifts, and artwork — compelling but mindful of flow and sell-through.
  • Support buying: Help the buying team select gift and 3rd-party merchandise for the store and online.

Build the team & the future

  • Lead the team: Hire, train, schedule, and inspire a team that loves showing up — teaching them to tell the Printfresh story and host with warmth.
  • Shape what's next: Document what works and share insights to inform future Printfresh stores — your path to Director of Retail.

Requirements

Skills and Requirements:

  • 3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
  • Experience opening or operating a store, pop-up, cafe, or community space strongly preferred
  • Proven experience supervising staff and managing schedules (required)
  • Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
  • Organized, resourceful, and calm in a fast-paced, still-being-built environment
  • Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer

What We Offer

  • Health and dental insurance
  • PTO and paid holidays
  • 401(k) with company match
  • Employee discount on all Printfresh products

About Our Culture

At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:

  • Do the Right Thing
  • Just Say It
  • Do What It Takes
  • Just Off-Center
  • Customer-Centric
  • Learning Oriented

Benefits

What We Offer

  • Health and dental insurance
  • PTO and paid holidays
  • 401(k) with company match
  • Employee discount on all Printfresh products

About Our Culture

At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:

  • Do the Right Thing
  • Just Say It
  • Do What It Takes
  • Just Off-Center
  • Customer-Centric
  • Learning Oriented
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