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Open nowPosted 60 days ago

Revenue Operations Manager

Workable (global search)108,016 open roles

Where
Leeds, England, United Kingdom
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Your applicationOpen nowRevenue Operations ManagerWorkable (global search) · Leeds, England, United Kingdom
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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 60 days ago

Workable (global search) median: 7 days open

The posting

What you will do

  • Oversee the end-to-end client contract lifecycle, ensuring accurate revenue scheduling, invoicing alignment, retainer tracking and timely revenue recognition
  • Deliver clean, regular reporting on monthly recurring revenue, account health, billing accuracy and pipeline status for leadership
  • Streamline the transition from won deal to active account, establishing clear handoff procedures between business development, client services and finance
  • Provide day-to-day operational leadership to ensure teams adhere to commercial processes, contract terms and data entry standards
  • Manage client contract lifecycles, including renewals, upsells, scope adjustments and rate cards
  • Reconcile monthly billing, retainers and project milestones against active client agreements
  • Maintain accurate client, deal and revenue records within the agency CRM and billing systems, conducting regular audits to ensure data integrity
  • Monitor account health metrics, identifying risk of churn or revenue leakage early
  • Develop and maintain operational documentation, including billing rules, contract templates, workflow guidance and standard operating procedures, while training new team members on commercial processes and systems
  • Identify opportunities to automate manual administrative tasks across the revenue cycle

Requirements

  • Comfortable managing client contracts, retainer structures and revenue reporting
  • Proven ability to guide teams, keep people accountable to processes and manage daily operations smoothly
  • Meticulous oversight when reviewing client agreements, billing details and data accuracy
  • A clear, practical approach to untangling process bottlenecks and resolving billing or workflow friction
  • Ability to collaborate easily across sales, client account leads and accounting teams
  • Experience managing teams, projects or operational workflows
  • Hands-on experience as a billing manager, revenue coordinator or handling client contracts, retainer billing, and invoicing (b2b or agency setting strongly preferred)
  • Demonstrated experience using CRMs, project management tools, accounting tools or revenue management systems
  • QBE 3+ Years - Practical background in business, operations, finance or account management showing strong commercial handling. Part qualified in AAT, ACA, ACCA, CIMA

Benefits

Pension - Matched up to 4%

Health - Private medical insurance

Family - Enhanced maternity, paternity & adoption pay

Flexibility - 25 days annual leave, Christmas shutdown and home working allowance

Salary:

£35,000 - £45,000

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