Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Robotics Operations Engineer - III

Workable (global search)107,990 open roles

Where
Bengaluru, KA, India
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRobotics Operations Engineer - IIIWorkable (global search) · Bengaluru, KA, India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 16 days ago

Workable (global search) median: 6 days open

The posting

We are seeking an experienced, customer-focused Senior Robotics Operations Engineer to ensure the successful deployment, reliability, and long-term performance of Botsync's autonomous mobile robot (AMR) solutions. You will serve as the primary technical interface for enterprise customers, managing complex robotics operations while acting as a critical bridge between customers, Product, and Engineering teams. This role combines technical troubleshooting, customer success, deployment support, fleet optimization, and continuous product improvement to deliver world-class automation solutions in mission-critical warehouse and manufacturing environments.

The key responsibilities include:

  • Deliver first-line technical support for Botsync's AMRs and SyncOS platform, ensuring fast issue resolution and exceptional customer experience.
  • Proactively monitor deployed robotic systems, automate support workflows, and coordinate successful remote customer deployments.
  • Provide prompt and effective technical support to customers through phone, email, and chat.
  • Continuously monitor deployed AMRs and customer environments using operational dashboards, identifying and resolving issues before they impact operations.
  • Troubleshoot a wide range of software, hardware, networking, and robotics-related issues across Botsync's AMR ecosystem.
  • Perform root cause analysis by micro-analyzing AMR hardware, embedded systems, software behavior, and deployment configurations.
  • Diagnose electronics-related issues involving PCBs, sensors, peripherals, and system components, escalating complex cases when required.
  • Guide customers through troubleshooting procedures and provide clear technical instructions to enable faster issue resolution.
  • Prepare customer-specific user interfaces and workflows using Botsync's no-code SyncOS™ platform.
  • Coordinate and execute remote deployments of Botsync's robotics solutions in collaboration with internal engineering teams and implementation partners.
  • Maintain accurate documentation of customer interactions, incidents, resolutions, and knowledge base articles.
  • Collaborate closely with Robotics, Embedded, Software, and Deployment Engineering teams to resolve escalated issues.
  • Continuously learn new products, technologies, and robotics systems to improve technical expertise and customer support quality.
  • Travel to customer sites when required to support deployments, upgrades, maintenance, and issue resolution.

Requirements

  • Bachelor's degree in Electronics, Electrical Engineering, Mechatronics, Robotics, Computer Science, or a related engineering discipline.
  • 5-8 years of experience in Technical Support, Customer Support Engineering, Robotics Operations, Electronics, Automation Engineering, or a similar technical role.
  • Strong analytical and troubleshooting skills across hardware, software, and networking domains.
  • Basic understanding of electronics fundamentals, PCB components, embedded systems, sensors, and electrical systems.
  • Familiarity with Linux operating systems and basic command-line utilities.
  • Basic understanding of networking concepts including IP addressing, LAN, Wi-Fi, SSH, and remote connectivity.
  • Exposure to robotics systems, AMRs, AGVs, IoT devices, or industrial automation is an advantage.
  • Understanding log analysis, monitoring dashboards, and incident management processes is a plus.
  • Basic programming or scripting knowledge (Python, Bash, or similar); experience building simple automation tools is an advantage.
  • Experience using ticketing systems, CRM platforms, or technical support tools is a plus.
  • Excellent problem-solving, communication, and interpersonal skills with a customer-first mindset.
  • Willingness to travel to customer sites approximately 15–20% of the time.

Benefits

  • Competitive salary
  • Comprehensive health benefits package
  • Hustle of a young startup, always something to do and something to improve
  • Opportunities for professional development and growth into management roles
  • Collaborative and inclusive work environment
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.