The posting
Our client is a US multi-brand residential and commercial roofing and exteriors group that operates across more than a dozen states through a family of regional brands, with a large share of its work driven by storm damage restoration and insurance claims. Behind every crew that mobilizes there is a stack of paperwork that has to be right: an executed subcontract, a current license, a W-9, and a certificate of insurance that carries the correct coverage types, limits, additional insured status, and waiver of subrogation. You would own that stack. You would also keep the written safety program current, run training assignments and recertification tracking, and open incident files the same day they are reported so the Risk and Safety Administrator can act on them.
Read this part carefully, because it defines the job. This is a records and process-driven role. It does not involve site visits, field supervision, or any direction of subcontractor personnel. You are not a field safety officer, and you will not be inspecting roofs. If you are an HSE or site safety practitioner looking for field work, this is not that role. If you are a compliance, contract, or insurance administrator who is precise with documents and deadlines, it is.
The work matters because of what happens when it slips. A certificate that lapses while a crew is still on a job is an uninsured loss. A training record that was never chased is a finding waiting to happen. An incident file that sits overnight is a claim that starts late. This is a full-time remote role in US Eastern business hours, reporting to the Risk and Safety Administrator, with two to three years of records-driven administrative experience required.
Key Responsibilities
Subcontractor Agreement Administration
- Prepare and issue subcontract agreements, addenda, and renewals for signature, and track execution to completion
- Maintain the subcontractor agreement repository, including effective dates, renewal dates, and amendment history
- Process subcontractor onboarding packets and verify that executed agreements, licensing, W-9s, and required insurance are complete before approval
- Maintain the subcontractor documentation database and keep the status current
- Route non-standard terms or requested changes to the Risk and Safety Administrator for review
Insurance Administration
- Track certificates of insurance, monitor expirations, issue renewal requests, and escalate lapses
- Verify that certificates reflect the required coverage types, limits, additional insured status, and waiver of subrogation endorsements
- Maintain policy and certificate files for company lines of coverage
- Support renewal and premium audit cycles by gathering and organizing requested documentation
- Serve as the administrative point of contact with brokers and carriers on routine documentation requests
Safety Program Administration
- Maintain and format written safety program documents, policies, and training materials, and distribute updates
- Assign, track, and follow up on safety training completion for employees, including recertification scheduling
- Coordinate scheduling and logistics for remote training sessions
- Maintain OSHA recordkeeping entries and posting schedules under the direction of the Risk and Safety Administrator
- Maintain safety files, inspection documentation, and corrective action logs
Incident, Claims, and Reporting Support
- Perform intake on reported incidents, open the file, gather statements and documentation, and route to the Risk and Safety Administrator the same day
- Track corrective actions and follow up to closure
- Support workers’ compensation and claims administration, including gathering records requested by carriers and maintaining claim files
- Compile recurring reports and maintain safety and compliance dashboards
- Respond to routine documentation requests from Operations, Finance, and customers
Requirements
- Minimum two to three years in compliance administration, insurance certificate management, contract administration, contractor onboarding, HR administration, or similar records-driven work
- Experience preparing, routing, and tracking agreements and contract documentation
- High accuracy with document management and deadline tracking
- Strong written communication for vendor, broker, and subcontractor follow-up
- Proficiency with spreadsheets, document management systems, e-signature platforms, and database entry
- Ability to work independently in a fully remote role
- Availability in US Eastern business hours, which is an overnight schedule in the Philippines
Preferred Qualifications
- Construction, roofing, or trades industry background
- Experience with certificate of insurance tracking or contractor compliance software
- Bilingual English and Spanish
- Familiarity with OSHA recordkeeping basics
- Experience supporting workers’ compensation or insurance claims files
- Experience running training assignment and recertification tracking for a distributed workforce
Tools & Software
- Spreadsheets—expiry and deadline tracking, status reporting, recurring compliance dashboards (primary working surface)
- Document management systems—agreement repository, certificate files, safety and claim files
- E-signature platforms—preparing, routing, and tracking agreements through to full execution
- Database entry—maintaining the subcontractor documentation database and keeping status current
- Certificate of insurance tracking or contractor compliance software (preferred)
- Microsoft Teams and OneDrive—communication and file sharing with Remote Raven
What Makes You a Great Fit
- You know that a certificate arriving is not a requirement met, and you check coverage types, limits, additional insured status, and the expiry date against what the job actually needs
- An expiry date is a task on your calendar weeks before it is a problem, and you chase the renewal before anyone asks
- You can tell the difference between routing something to the right person and offloading it, and you route non-standard terms upward instead of deciding them yourself
- A reported incident gets opened, documented, and moved the same day, not the next morning
- Your written follow-up to a broker or a subcontractor is short, specific, and gets a reply, and nobody has to rewrite it for you
- You are comfortable owning a records system that other departments rely on and read without asking you
- You want administrative compliance work, not field safety work, and you are clear-eyed that this role never leaves the desk
Benefits
What We Offer
- Up to $7/hour
- 100% remote work
- Full-time role:
We hire for the long haul, so a steady track record of staying and growing always moves you up our list.
To apply:
Ensure your LinkedIn profile and resume are up-to-date and comprehensive (submit a comprehensive resume in English, PDF format), and complete the assessment in this link: https://assessment.aptiveindex.com/s/ruO8hEtgC1gA
A quick note on how we will reach you: our recruitment team communicates primarily through Telegram, using the mobile number on your application and resume. Please make sure that number is active and registered on Telegram, since this is where screening and interview scheduling happen. If it is not registered yet, you can set it up right after you apply—it takes only a few minutes and keeps your application moving without delay.
By applying, you consent to being contacted via the contact information provided in your application for recruitment purposes only.
Because of the volume of applications we receive, we're only able to follow up directly with candidates whose experience closely matches this role. If you don't hear from us within 10 days, please know we genuinely appreciate your interest—and we'd welcome your application to future openings that may be a stronger fit. Thank you for considering Remote Raven, and all the best in your search.
A note on scheduling: initial interviews run in US Mountain Standard Time (MST) within a 3:00 AM – 1:00 PM MST window. We know that takes flexibility around the time difference, and we genuinely appreciate it.
