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Open nowPosted 21 days ago

Sales Manager (must have BPO- B2B exp)

Workable (global search)107,990 open roles

Where
Mandaue, Cebu, Philippines
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Your applicationOpen nowSales Manager (must have BPO- B2B exp)Workable (global search) · Mandaue, Cebu, Philippines

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 21 days ago

Workable (global search) median: 6 days open

The posting

Work Setup: Onsite (Mandaue, Cebu)

Work Schedule: 8pm - 5am

We are looking for a results-driven Sales Manager who thrives in the fast-paced world of outbound telecommunications. You will oversee and guide our tele sales agents in delivering exceptional customer experience while consistently achieving strong sales results.

Key Responsibilities:

  • Performance: Lead a team of outbound telesales representatives to consistently hit and exceed aggressive sales targets.
  • Sales Targets: Set and review sales targets, ensuring the team meets or exceeds set goals for revenue, conversion rates, and other KPIs.
  • Training & Development: Take charge of the end-to-end lifecycle of new hires—conducting 2-week training sessions, role-playing, and managing the critical “nesting” period.
  • Data-Driven Coaching: Use performance data and QA call-listening insights to provide actionable coaching that improves conversion rates.
  • Operations & Process Compliance: Ensure accurate use of CRM systems (e.g., HubSpot) across the team while maintaining a high standard of data accuracy, call logging, and follow-ups.
  • Scale the Business: Manage a steady flow of new sales talent, ensuring they are integrated effectively into the floor.

Requirements:

  • Experience: Mandatory of 3 to 5 years of Sales Manager / Supervisor experience in a BPO operations environment.
  • Leadership Style: Strong leadership and communication skills. A self-directed leader who takes ownership of their team’s results and doesn’t wait for instructions to solve problems.
  • Industry Knowledge: Strong background in BPO sales-driven environments. Telecommunications (Telco) experience is highly preferred.
  • Tools: Proficient in CRM software (e.g., HubSpot) and Microsoft Office applications, including (but not limited to) Outlook, Teams, Excel, Word, PowerPoint, as well as Microsoft 365
  • Communication: Exceptional English communication skills, both written and verbal.
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