The posting
Lanes Group plc is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.
Department:
Yorkshire Water Tankering forms a key part of Lanes Group's wastewater and environmental services offering, providing specialist liquid waste management, tankering, jet-vac, and emergency response services across Northern England and Scotland. Operating from strategically located depots within the wider Lanes network, the division supports utility companies, industrial customers, local authorities, facilities management providers, and commercial businesses with both planned and reactive services.
The team utilises a fleet of high-performance vacuum tankers and jet vac units capable of handling hazardous and non-hazardous liquid waste, sludge, slurry, floodwater, and wastewater. Services range from routine tank emptying and interceptor cleaning through to large-scale emergency spill response and flood relief operations, delivered on a 24/7, 365-day basis.
Purpose of the role:
The Wastewater Tanker Planner is responsible for the effective planning, scheduling and coordination of wastewater tanker operations across a busy service area, ensuring the efficient deployment of drivers and vehicles to meet customer requirements and operational objectives. The role involves managing daily workloads, responding to urgent and reactive service demands, and liaising closely with operations managers, drivers, customers and field teams to ensure seamless service delivery.
Location: Leeds
Hours: 4 on 4 off shift pattern Nights - 12 hours per shift
Hourly Rate: £36,000 per year
Overtime: Paid at time and a half over standard hours
Key Responsibilities:
- Planning and scheduling wastewater tanker operations across a busy service area
- Managing driver workloads and vehicle utilisation to maximise efficiency
- Responding to urgent and reactive customer requirements
- Coordinating directly with operations managers, drivers, customers, and field teams
- Monitoring job progress and making real-time adjustments when priorities change
- Supporting service level agreements (SLAs) and operational KPIs
- Identifying opportunities to improve productivity, utilisation, and customer service
Key Requirements
Skills & Experience:
- Previous scheduling, planning, or dispatch experience
Desirable:
- Experience within wastewater, drainage, utilities, transport, logistics, tanker operations, or field services
- Strong organisational and communication skills
- The ability to prioritise multiple tasks in a fast-moving environment
- Confidence using scheduling and operational systems
- A customer-focused approach with a problem-solving mindset
Living the Company Values
By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.
Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:
- Leading: Acts as a role model, shaping the learning agenda and influencing change.
- Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
- Nurturing: Supports the development of others through coaching and structured development plans.
- Engaging: Inspires and motivates learners, builds trust and credibility
- Safe & Secure: Ensures all learning is aligned to safety and compliance standards.
Your Contribution to the company:
- Strive to be always positive and constructive
- Adhere to all company policies
- Straight talking about the facts of the situation – open discussions are the best way to find solutions
- Help others through communicating clearly
- Deliver on commitments
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
- Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’
Equality, Diversion & Inclusion
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
