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Open nowPosted 31 days ago

Senior BPM Engineer / Systems analyst

Workable (global search)108,016 open roles

Where
Armenia
Work mode
Remote
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Your applicationOpen nowSenior BPM Engineer / Systems analystWorkable (global search) · Armenia

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 31 days ago

Workable (global search) median: 7 days open

The posting

Key Responsibilities

  • Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation (both greenfield and ongoing improvements).
  • Configure and maintain logic and prompts in no-code AI platforms, such as call flow schemes for voice bots, LLM (language model) classifiers, and other AI-driven tools.
  • Support and debug active automation scenarios in Camunda Operate; deliver quick fixes and continual improvements in production environments.
  • Integrate processes with internal and external systems via REST API, JSON, and message brokers (Kafka).
  • Collaborate cross-functionally with product, technical, and analytics teams.
  • Continuously adopt and champion new technologies, AI integrations, and promote a culture of automation across the organization.

Requirements

  • 3+ years of hands-on experience with production BPM engines, including end-to-end design and deployment of executable BPMN/DMN processes.
  • Solid experience with Camunda 7/8 in production environments.
  • Expert knowledge of BPMN 2.0, DMN, and FEEL.
  • Proven experience in integrations via REST API, JSON, and message brokers (Kafka).
  • Understanding and interest in modern AI/LLM solutions (for business process integration).
  • Ability to independently gather and clarify technical requirements, working closely with both business stakeholders and technical teams.
  • Communication skills and willingness to collaborate and share expertise.

Nice-to-have

  • Automation experience in customer support or operational business teams.
  • Experience specifying API and integration requirements.
  • SQL skills for data validation and process behavior analysis.
  • Experience with prompt engineering and no-code/low-code AI platforms.

Benefits

  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

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