The posting
We are seeking a commercially minded and client-focused Senior Client Consultant to manage and grow a portfolio of Trade Organizations, Government Agencies, Academic Institutions, and other public-sector clients across Southeast Asia.
This role is responsible for driving client retention, renewals, engagement, and portfolio growth across an established base of strategic accounts. Working closely with senior stakeholders and cross-functional teams, you will help clients maximize the value of Euromonitor's market intelligence, data, and advisory solutions to support policy development, trade promotion, economic research, business development, and strategic decision-making.
The successful candidate will be a highly consultative relationship manager with a proven ability to build trusted partnerships, understand evolving client needs, and position Euromonitor as a strategic partner. Success in this role will be measured through strong retention performance, client satisfaction, stakeholder engagement, and the identification of growth opportunities within existing accounts.
You will play a critical role in strengthening long-term client relationships, driving product adoption, expanding stakeholder networks, and delivering sustainable revenue growth across the Trade, Government, and Academic sectors in Southeast Asia.
Key Responsibilities
- Manage and grow a portfolio of Trade, Government, and Academic accounts across Southeast Asia, with responsibility for retention, renewals, and revenue growth.
- Build trusted relationships with key stakeholders, acting as a strategic advisor and ensuring clients maximize the value of Euromonitor's solutions.
- Lead renewal strategies and commercial negotiations to secure long-term partnerships and consistently achieve retention targets.
- Identify and drive account growth opportunities through upselling, cross-selling, and expanded adoption of Euromonitor's products and services.
- Proactively manage account health, mitigate renewal risks, and strengthen client engagement through regular business reviews and value-driven conversations.
- Expand stakeholder relationships within client organizations and develop multi-threaded engagement across decision-makers, budget owners, and end users.
- Collaborate with Consulting, Research, Customer Success, and Marketing teams to deliver an exceptional client experience and achieve portfolio objectives.
- Maintain accurate account plans, forecasts, and pipeline activity within CRM systems.
Requirements
- Right to work in Singapore
- Minimum 5 years' experience in Account Management, Client Success, Relationship Management, or consultative B2B sales, ideally within market intelligence, research, data, analytics, consulting, SaaS, or subscription-based services.
- Experience managing relationships with government agencies, trade organisations, academic institutions, or other public sector stakeholders.
- Proven track record of retaining and growing existing client portfolios while achieving commercial targets.
- Strong stakeholder management skills with the ability to build trusted relationships across multiple levels of an organisation.
- Strong commercial acumen with the ability to identify and convert growth opportunities within existing accounts.
- Excellent communication, presentation, negotiation, and influencing skills.
- Experience managing renewals, contract discussions, and strategic account planning.
- Fluency in English with additional Southeast Asia language (s) will be an added advantage but not essential
Benefits
Why work with us?
Globally diverse, locally united:
Our 16 global offices are melting pots of culture and innovation. Your unique background and perspective are exactly what we need to enrich our collaborative team. No matter where you're based, you’re part of a global conversation. Feel you're a match? We're eager to hear from you.
Respect and inclusion at every step:
Your journey with us should be seamless. From application to interview, we're committed to making every process accessible. Need adjustments? Just chat with your recruiter — we’re here for you.
Celebrating you:
Our culture thrives on high performance and recognition. Here, it's not just about what you achieve but how you achieve it too. We celebrate your successes, creating a fulfilling and satisfying work environment.
The things that matter:
We care about your well-being. That’s why we offer competitive salaries, enhanced healthcare, pensions, generous holiday allowances, and a ‘Core hours’ policy that gives you flexibility. Our benefits are designed to support your life, both in and out of work.
Purpose beyond the workplace:
We understand that people want more from their work than just a job. Our Corporate Social Responsibility (CSR) programme empowers every colleague with two volunteering days a year and the chance to donate to a charity of their choice when they join. Whether mentoring locally, fundraising globally, or reducing our environmental impact, we’re all about making a positive difference and unlocking worlds of opportunity.
Your growth, our priority:
We're passionate about enabling you to excel and adapt in our fast-evolving landscape. With dedicated support for your professional growth, we offer career paths and development opportunities that grow with you.
Equal Employment Opportunity Statement:
Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organisation, or other non-merit factor.
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