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Open nowPosted 3 days ago

Senior Executive - MIS (Hybrid) | MOA Pasay

Workable (global search)108,016 open roles

Where
Pasay City, Metro Manila, Philippines
Work mode
Hybrid
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Your applicationOpen nowSenior Executive - MIS (Hybrid) | MOA PasayWorkable (global search) · Pasay City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 3 days ago

Workable (global search) median: 7 days open

The posting

Work Setup: Hybrid (Most of the time is WFH 4 to 6 days onsite per month)

Work Location: MOA, Pasay

Required Educational Attainment:

  • With minimum of 2 years of College Education (No back subjects)

Required Experience:

  • Minimum of 6 months to 1 year MIS experience in BPO operations.

Responsibilities:

  • Regularly track vital performance indicators (KPIs) within the Management Information System (MIS), such as call and chat volumes, agent availability, and adherence to service levels.
  • Establish and oversee real-time alerts for any variations from set performance benchmarks, responding swiftly to address potential concerns.
  • Efficiently allocate resources, including agents and queues, to guarantee optimal coverage during both peak and off-peak periods.
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