Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 days ago

Senior Implementation Manager / Deputy Program Manager

Workable (global search)107,990 open roles

Where
Harrisburg, PA, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Implementation Manager / Deputy Program ManagerWorkable (global search) · Harrisburg, PA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 6 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 17 days ago

Workable (global search) median: 6 days open

The posting

Position Overview

We are seeking an experienced, hands-on Deputy Program Manager to help lead the implementation of a complex enterprise administrative system.

This is a delivery-focused role requiring active participation in the implementation—not primarily a PMO, reporting, or governance position. The Deputy Program Manager will work closely with functional, technical, QA, data-conversion, training, customer, vendor, and advisory teams to resolve requirements gaps, facilitate solution decisions, manage defects and dependencies, and keep daily delivery moving forward.

The successful candidate will become knowledgeable about the application and its supporting business processes. While this is not a software-development position, the individual must be comfortable participating in detailed functional and technical discussions and helping the team make practical implementation decisions.

Responsibilities

  • Support the Program Manager in leading the daily execution of a complex enterprise software implementation.
  • Develop a detailed understanding of the application, its functionality, and the business processes it supports.
  • Drive functional requirements from analysis and clarification through development, testing, acceptance, and implementation.
  • Work with Business Analysts and subject-matter experts to identify and resolve unclear, incomplete, conflicting, or missing requirements.
  • Partner with developers, architects, and functional leads to evaluate solution options and resolve implementation questions.
  • Participate in and lead defect-triage meetings.
  • Help assess defect severity and business impact, establish priorities, assign ownership, and track issues through resolution.
  • Coordinate activities and dependencies across functional, technical, QA, data-conversion, integration, training, customer, vendor, and advisory teams.
  • Ensure requirements, development, testing, conversion, training, and deployment activities remain aligned.
  • Provide project-management oversight for QA, UAT, training, conversion, release-readiness, and go-live activities.
  • Follow up on decisions, risks, issues, action items, and deliverables to maintain accountability and delivery momentum.
  • Identify obstacles, bring the appropriate teams together, and help drive issues to practical resolution.
  • Support release planning, readiness assessments, implementation, go-live, and post-production stabilization.
  • Lead project meetings and represent the program with customers, vendors, partners, and senior stakeholders when needed.
  • Maintain schedules, risks, issues, dependencies, decisions, and status reporting while remaining closely involved in delivery.
  • Support RFI/RFP responses, proposals, product demonstrations, internal project-management initiatives, and product or configuration activities as requested.

Requirements

Required Qualifications

  • Active Project Management Professional certification.
  • At least eight years of experience leading enterprise software implementations, technology programs, or complex application-delivery initiatives.
  • Direct implementation or production-support experience with at least one of the following:
  • Policy administration systems
  • Claims administration or adjudication systems
  • Billing or payment administration systems
  • Pension or retirement administration systems
  • Benefits, enrollment, or eligibility administration systems
  • Comparable enterprise platforms supporting complex, rules-driven business transactions
  • Demonstrated experience managing requirements from analysis through implementation.
  • Experience participating in or leading defect-triage, UAT, testing, and solution-resolution discussions.
  • Ability to understand application functionality and business processes in sufficient detail to help resolve issues and make implementation decisions.
  • Experience coordinating Business Analysts, developers, QA analysts, conversion teams, trainers, vendors, customers, and subject-matter experts.
  • Strong problem-solving, critical-thinking, facilitation, and decision-making abilities.
  • Experience identifying and managing dependencies across multiple implementation workstreams.
  • Strong verbal and written communication skills.
  • Ability to balance detailed daily execution with program-level leadership.
  • Willingness to travel approximately one week per month.

Preferred Qualifications

  • Public-sector or government-system implementation experience.
  • Experience implementing systems in insurance, healthcare, retirement, benefits, financial services, or another regulated environment.
  • Experience with application configuration, data conversion, reconciliation, integrations, or interface development.
  • Experience overseeing formal QA, UAT, training, release-readiness, and go-live workstreams.
  • Experience supporting RFI/RFP responses, proposals, estimates, customer demonstrations, or solution presentations.
  • Familiarity with Agile, Waterfall, and hybrid implementation methodologies.

Ideal Candidate

The ideal candidate is a practical implementation leader who is comfortable working in the details. This person does more than maintain schedules and prepare status reports—they understand what the teams are building, recognize where requirements or business processes are unclear, participate in defect and solution discussions, and actively help remove obstacles.

Candidates whose experience is primarily limited to PMO governance, executive reporting, infrastructure delivery, or Agile coaching without direct enterprise application implementation experience may not be the right fit for this position.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.