Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Senior Manager, Assessment Customer Programs

Workable (global search)108,016 open roles

Where
Santa Fe Springs, CA, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Manager, Assessment Customer ProgramsWorkable (global search) · Santa Fe Springs, CA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Workable (global search)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. Workable (global search) postings stay open a median of 7 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 5 days ago

Workable (global search) median: 7 days open

The posting

The Senior Manager, Assessment Customer Programs oversees all aspects of assigned assessment programs and is accountable for the success of related program operations. The incumbent will ensure assessment programs perform according to contract requirements, annual budgets, quality standards, and established timelines. The incumbent will manage client relationships related to program delivery and coordinate with internal teams to support effective execution. This position is located in Santa Fe Springs, CA.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Essential Functions

Lead Successful Program Delivery

  • Oversee successful execution of assigned assessment programs
  • Provide oversight and leadership to direct reports
  • Monitor assessment program progress against contract requirements, quality expectations, timelines, and RI financial goals
  • Approve invoices before submission of expenses as necessary
  • Coordinate with cross-functional teams as needed to support assessment program success
  • Provide program performance reporting to executive staff and client
  • Coordinate with engineering, analytics, business development, and finance teams to support assessment program operations, reporting, and client deliverables
  • Meet assessment program budget, productivity, quality, and profitability targets

Oversee Customer Relationships

  • Serve as client’s senior point of contact
  • Attend client meetings
  • Support assessment program staff with unique or difficult customer relationships or requests
  • Monitor contracted vendor performance as needed

Manage Direct Reports

  • Develop and manage assessment program staffing plans
  • Motivate and manage employees through effective performance management and feedback systems
  • Provide regular staff development opportunities to enhance assessment program delivery
  • Maximize employee engagement and retention

Leadership

  • Act as liaison between RI offices
  • Represent the local office or program at various meetings, conferences and presentations
  • Serve as an engaged member of the Senior Advisory Council

Requirements

Location

  • Must be located in the greater Santa Fe Springs, CA area.

Education

  • Bachelor’s Degree in relevant field such as Business Administration/Management, or Technical field of Energy Efficiency, Engineering, Construction Management, etc. Emphasis to be determined by program needs or commensurate experience

Experience

  • 5+ years managing assessment programs or multiple projects of increasing responsibility
  • 3+ years in management and supervision of diverse project teams and personnel

Licenses/Certifications

  • Valid California driver’s license and personal automobile insurance

Physical Job Description

  • Hybrid Work Expectations: Approximately 2 days per week in the office, with flexibility to be onsite more frequently as business needs arise, including client visits, meetings, program activities, or other in-person needs.
  • Work is performed in an office environment with moderate noise level
  • Hours are typically Monday through Friday, 8 a.m. to 5 p.m. with some evening and weekend hours as needed
  • Periodic travel with some overnight stays
  • Equipment Used/Required:(List all manual and automated equipment used in the course of performing essential functions)
  • Standard office equipment including computer, phone, scanner/copier and fax machine
  • Reliable personal transportation
  • Essential Physical Tasks: Essential Physical Tasks:(List all physical tasks encountered in performing essential functions)
  • While performing the duties of this job, employee is regularly required to talk and hear
  • Primarily a sedentary role; however, some travel is required
  • Physical ability to occasionally lift files and materials (up to 20 pounds), open filing cabinets and bend, stand, and reach above head as necessary
  • Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, and visual acuity sufficient to read a computer screen and paper documents
  • Position requires computer and keyboard use approximately 90% of the time

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $90,000-$110,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Workable (global search)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Workable (global search)'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Workable (global search)'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.